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Best Western Plus Carriage Inn

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Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, laptop workspace

Overview of Best Western Plus Carriage Inn

VIP Access

Best Western Plus Carriage Inn

3.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
5525 Sepulveda Blvd, Van Nuys, CA, 91411

Explore the area

  • Popular LocationUniversal Studios Hollywood9 min drive
  • AirportBurbank, CA (BUR-Bob Hope)14 min drive
  • Popular LocationSanta Monica Pier17 min drive
  • Popular LocationVenice Beach18 min drive

Choose dates to view prices

About this area

Van Nuys

Located in Van Nuys, Best Western Plus Carriage Inn is near the airport and near a metro station. Woodley Lakes Golf Course and Van Nuys Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Sherman Oaks Castle Park and Iceland Ice Skating Rink. Don't miss out on a visit to Universal Studios Hollywood.
Visit our Van Nuys travel guideOpens in a new window
Map

What's nearby

  • Sherman Oaks Castle Park - 14 min walk
  • Sherman Oaks Galleria - 2 min drive
  • Universal Studios Hollywood - 9 min drive
  • Santa Monica Pier - 17 min drive
  • Venice Beach - 18 min drive

Getting around

  • Van Nuys Station - 6 min drive
  • North Hollywood Station - 8 min drive
  • Bob Hope Airport (BUR) - 14 min drive

Restaurants

  • El Katracho — 12 min walk

About this property

Best Western Plus Carriage Inn

3.5-star eco-friendly hotel near Sherman Oaks Castle Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/café are onsite. All 178 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Room service, premium bedding, and free weekday newspapers are among the other amenities available to guests.
Best Western Plus Carriage Inn offers 178 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Van Nuys hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 5 AM–11:30 AM: USD 5.00-15.00 per person
  • 1 1 restaurant and 1 1 coffee shop/café
  • 1 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • Filipino
  • Hindi
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Van Nuys
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Guest rating 4+
Guest rating 4+
Pet friendly
Pet friendly
Business friendly
Business friendly
3 star
3 star
Air conditioned
Air conditioned
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day, plus a deposit of USD 150.00 per stay
Dogs and cats welcome
2 per room (up to 36 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15.00 per person (approximately)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 505 out of 1059 reviews
5 - Excellent 48%
Rating 4 - Good. 372 out of 1059 reviews
4 - Good 35%
Rating 3 - Okay. 101 out of 1059 reviews
3 - Okay 10%
Rating 2 - Poor. 43 out of 1059 reviews
2 - Poor 4%
Rating 1 - Terrible. 38 out of 1059 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 5 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Easy access to rooms. Only call out is I wish the floors had been a bit cleaner. I forgot my slides and had to keep washing the bottoms of my feet.
Stayed 3 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean & friendly!
Stayed 4 nights in Jan 2022

4/5 Good

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Due to covid they don't service your rooms, empty trash, restock coffee. When I mentioned this to the desk clerk he told me that due to Covid rooms are only serviced when requested, when I told him that it would have been nice if they told us that upon checking in he showed me a piece of paper taped to the counter and told me that I should have read this. He was pretty rude.
Stayed 3 nights in Jan 2022