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Best Western Plus Carriage Inn

3.5 star property
Eco-certified hotel with a fitness center and a 24-hour business center
VIP Access

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Best Western Plus Carriage Inn

Lobby sitting area
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Daily full breakfast for a fee

Reviews

8.6

Excellent

Popular amenities

  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
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About the neighborhood

Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411

What's nearby

  • San Fernando Valley - 1 min walk
  • Woodley Park - 4 min walk
  • Sherman Oaks Galleria - 2 min drive
  • Universal Studios Hollywood - 10 min drive
  • Sunset Strip - 18 min drive

Getting around

  • North Hollywood Station - 13 min drive
  • Northridge Station - 14 min drive
  • Hollywood Burbank Airport (BUR) - 28 min drive

Restaurants

  • ‪Jack In The Box - ‬2 min drive
  • ‪MacLeod Ale Brewing Co - ‬3 min drive
  • ‪Wendy's - ‬16 min walk
  • ‪Zankou Chicken - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

Best Western Plus Carriage Inn

Eco-certified hotel near Sherman Oaks Castle Park
Located close to Sherman Oaks Galleria and The Japanese Garden, Best Western Plus Carriage Inn provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • 1 meeting room, an elevator, and ATM/banking services
  • A vending machine, multilingual staff, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 178 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

Does Best Western Plus Carriage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at Best Western Plus Carriage Inn?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Carriage Inn on Jul 28, 2024 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Carriage Inn pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Carriage Inn?

Self parking is available for USD 12.00 per night. Limited spots are available.

What time is check-in at Best Western Plus Carriage Inn?

Check-in start time: 3 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Carriage Inn?

Check-out is at noon.

Where is Best Western Plus Carriage Inn located?

Situated near the airport, this eco-certified hotel is within 1 mi (2 km) of Sherman Oaks Castle Park and Sherman Oaks Galleria. Van Nuys Sherman Oaks War Memorial Park and The Japanese Garden are also within 2 mi (3 km).

Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 683 out of 1222 reviews" "
Rating 8 - Good. 304 out of 1222 reviews" "
Rating 6 - Okay. 122 out of 1222 reviews" "
Rating 4 - Poor. 59 out of 1222 reviews" "
Rating 2 - Terrible. 54 out of 1222 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Sheng

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
1. The water flow in the bathroom is very weak. 2. The noise from the street is very loud. 3. The coffee machine is still broken. 4. The towel has stains.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are similar throughout the chain. Layout is good. Beds are great. Pool and spa are excellent. Very family friendly vibe. We often stay at Best Western Plus. We like the way the hotels are usually spread out and low rise. When breakfast is included it is excellent, too.
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing ! After my terrible experience at the rental car place, the customer service I received here was OUTSTANDING. The gentleman was so nice. The room was so clean! The pillows and the bed were so comfortable. Also the AC unit actually worked! The hotel was A .
Stayed 4 nights in Jul 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 stars
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
En realidad gusto mucho.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Josselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be staying here again. Soon I hope.
Stayed 1 night in Jul 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2024

2/10 Terrible

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazin
Stayed 1 night in Apr 2024

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Patricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024

10/10 Excellent

iris

Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Daniela

Liked: Cleanliness, amenities
😀
Stayed 1 night in Jul 2024

10/10 Excellent

Sayra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here!
Stayed 4 nights in Jul 2024

10/10 Excellent

Doriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, spacious rooms, and lots of convenient parking!
Stayed 1 night in Jun 2024

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs in 3 rooms, no bug spray on property. Staff was not helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

4/10 Poor

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities
They charged for parking and I had to search for a space and it was often far from my room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephanie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would’ve been 5 stars for everything if the parking was bigger.. overall great stay 10/10 recommend!
Stayed 3 nights in Jul 2024

8/10 Good

Leisa

Stayed 1 night in Jul 2024

8/10 Good

Fidel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 1 night in May 2024

6/10 Okay

Myleigh

Liked: Cleanliness, staff & service, property conditions & facilities
I was alarmed to be wakened at 0615 by a male and female arguing over payment and the word “prostitution” was spoken. The female had the passport of the gentleman and the female was screaming about wanting her money. They took their business to the front desk. The gentleman left his truck in the middle of the parking lot while trying to resolve the issue. The noise disturbance was alarming.
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5