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Best Western Plus Carriage Inn

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Exterior
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, laptop workspace

Overview of Best Western Plus Carriage Inn

VIP Access

Best Western Plus Carriage Inn

3.5 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411

Explore the area

  • Popular LocationSherman Oaks Castle Park14 min walk
  • Popular LocationSherman Oaks Galleria2 min drive
  • Popular LocationThe Japanese Garden6 min drive
  • AirportBurbank, CA (BUR-Hollywood Burbank)26 min drive

Room options

About this area

Van Nuys

Located in Van Nuys, Best Western Plus Carriage Inn is near the airport and near a metro station. Woodley Lakes Golf Course and Van Nuys Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Sherman Oaks Castle Park and The Japanese Garden. Ultrazone Laser Tag and Iceland Ice Skating Rink are not to be missed.
Visit our Van Nuys travel guideOpens in a new window
Map

What's nearby

  • Sherman Oaks Castle Park - 14 min walk
  • Sherman Oaks Galleria - 2 min drive
  • Van Nuys Sherman Oaks War Memorial Park - 2 min drive
  • The Japanese Garden - 6 min drive
  • Iceland Ice Skating Rink - 7 min drive

Getting around

  • Sylmar- San Fernando Station - 12 min drive
  • North Hollywood Station - 15 min drive
  • Hollywood Burbank Airport (BUR) - 26 min drive

Restaurants

  • El Katracho - 12 min walk
  • Wendy's - 16 min walk

About this property

Best Western Plus Carriage Inn

3.5-star eco-friendly hotel near the airport
Located close to Sherman Oaks Castle Park and Sherman Oaks Galleria, Best Western Plus Carriage Inn provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), express check-out, and luggage storage
  • An elevator, multilingual staff, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff, overall condition, and location
Room features
All 178 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Daily full breakfast available for a fee: USD 5–15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 36 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 5.00 and USD 15.00 per person (approximately)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

Does Best Western Plus Carriage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at Best Western Plus Carriage Inn?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Best Western Plus Carriage Inn on Feb 2, 2023 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Carriage Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 36 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Carriage Inn?

Self parking is free at this property.

What time is check-in at Best Western Plus Carriage Inn?

Check-in is from 3 PM - 2 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Carriage Inn?

Check-out is at noon.

Where is Best Western Plus Carriage Inn located?

Situated near the airport, this eco-friendly hotel is within 1 mi (2 km) of Sherman Oaks Castle Park and Sherman Oaks Galleria. Van Nuys Sherman Oaks War Memorial Park and The Japanese Garden are also within 2 mi (3 km).

Can I cancel my reservation for free at Best Western Plus Carriage Inn and receive a full refund?

Yes, Best Western Plus Carriage Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Carriage Inn cancellation policy on our site for more details about any exclusions or requirements.

Best Western Plus Carriage Inn Reviews

Best Western Plus Carriage Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1046 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 336 out of 1046 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 112 out of 1046 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 43 out of 1046 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 43 out of 1046 reviews" "
" "2 - Terrible 4%

8.8/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Only in LA would sunshine consider using interior hollow core doors as exterior ones. Could hear and feel every thing that happened on the other side. And in terms of feeling of security zero.
Stayed 6 nights in Jan 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in Jan 2023

10/10 Excellent

AARON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept. Parking can be a bit tight but managed.

8/10 Good

Mabel Lourdes

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Parking a bit tight. Overall, enjoyed our stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Eva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a last minute booking because of the flood so we checked in here. I was worried it’s not nice and good but I was wrong. Happy costumer!
Stayed 1 night in Jan 2023

6/10 Okay

richard

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff could be a little friendlier. Not very welcoming.
Stayed 1 night in Jan 2023

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service

10/10 Excellent

Astrid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location and the employees were always willing to help
Stayed 1 night in Jan 2023

10/10 Excellent

Daniele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!