Stayed here with our 2 kids early Nov '22, purchased the "all inclusive" package.
Pros:- the front desk checkin/out staff is very pleasant and helpful.
- cleaning staff is very pleasant.
- 10 mins taxi ride to downtown or 25 min walk, so very close
Cons:-wifi is NOT included, but available to buy
- 3 of the 7 days, they "ran out of beer"
- Room has an "honor bar" (beer, water, chips, candy) you can purchase. We were charged for items we didnt use and had to dispute.
-the only kid friendly pool is great but they do water activities there most of the day and kids absolutely have no time to just swim around and they play very loud explicit music right by the pool.
- Each time you go out to eat or get drinks, they make you fill out a reciept even if you are all inclusive. If you do not write "0" under tip, the waiters will fill in a tip themselves. We left cash as tip and still had to wait for reciepts, which took a while.
- After check in, the concierge spent about 40min trying to sell us on a time share. We kept declining as we were exhausted after travel. We received several calls in our room with "invitations" to go to breakfast even after declining several times.
- the beach is beautiful but they have so manh vendors constantly coming to sell even after declining several times. Its impossible to sit there and relax.
-we waited almost an hour to check out because one of the recipets at a restaurant wasnt "closed out" in their system and they couldn't check us out.
