Hawthorn Suites by Wyndham Louisville East

Photo gallery for Hawthorn Suites by Wyndham Louisville East

Primary image
Indoor pool
Terrace/patio
Terrace/patio
1 bedroom, premium bedding, pillowtop beds, in-room safe

Overview of Hawthorn Suites by Wyndham Louisville East

Hawthorn Suites by Wyndham Louisville East

3.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Free airport shuttle

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
751 Cypress Station Dr, Louisville, KY, 40207

Explore the area

  • Popular LocationMall St. Matthews15 min walk
  • Popular LocationBaptist Hospital Louisville15 min walk
  • Popular LocationHistoric Frankfort Avenue6 min drive
  • AirportLouisville, KY (SDF-Louisville Intl.)13 min drive

Choose dates to view prices

About this area

Louisville

Hawthorn Suites by Wyndham Louisville East is located in St. Matthews, a neighborhood in Louisville, and is in a shopping district. Louisville Slugger Museum and Louisville Palace are cultural highlights, and some of the area's popular attractions include Louisville Mega Cavern and Louisville Zoo. Looking to enjoy an event or a game? See what's going on at KFC Yum Center or Churchill Downs.

What's nearby

  • Mall St. Matthews - 15 min walk
  • Baptist Hospital Louisville - 15 min walk
  • Historic Frankfort Avenue - 6 min drive
  • E.P. Tom Sawyer State Park - 9 min drive
  • Louisville Mega Cavern - 9 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 13 min drive

Restaurants

  • Moby Dick - 13 min walk
  • Mission Barbeque - 14 min walk
  • Oriental House - 19 min walk
  • Red Lobster - 3 min drive
  • Skyline Chili - 3 min drive

About this property

Hawthorn Suites by Wyndham Louisville East

Suburban Louisville hotel in St. Matthews, near Mall St. Matthews
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, coffee/tea in a common area, and a business center. All 90 rooms have LCD TVs with cable channels and feature kitchenettes with refrigerators, microwaves, and dishwashers. Guests will also find free WiFi, pillowtop beds, and living rooms.
Hawthorn Suites by Wyndham Louisville East offers 90 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 7:30 AM - 10:30 PM
  • Airport shuttle at scheduled times, on request
  • Free area shuttle up to 3 miles

Food and drink

  • Free on-the-go breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1500 square feet)
  • Meeting rooms - 3

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Welcoming dogs and cats only
2 per room
Pets cannot be left unattended
An off-leash area is available
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hawthorn Suites Louisville East
Hawthorn Suites Wyndham Hotel Louisville East
Hawthorn Suites Wyndham Louisville East
Wyndham Louisville East
Hawthorn Suites Wyndham Louisville East Hotel
Hawthorn Suites Louisville
Hawthorn Suites By Wyndham Louisville East Hotel Louisville
Hawthorn Suites by Wyndham Louisville East Hotel
Hawthorn Suites by Wyndham Louisville East Louisville
Hawthorn Suites by Wyndham Louisville East Hotel Louisville

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 489 out of 827 reviews
5 - Excellent 59%
Rating 4 - Good. 236 out of 827 reviews
4 - Good 29%
Rating 3 - Okay. 68 out of 827 reviews
3 - Okay 8%
Rating 2 - Poor. 25 out of 827 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 827 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
behind businesses so it was quiet at night
Stayed 1 night in Mar 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in Louisville for a family wedding and this location worked well for visiting family as well as attending the wedding. Was nice to have a little kitchenette and a sitting area. The grandson enjoyed swimming in the pool.
Stayed 2 nights in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room with kitchenette and sitting area. Great value! We will be returning!
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms
Stayed 2 nights in Mar 2022

2/5 Poor

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn’t like how unknowlageable the staff was. There was no manual process in place to check in visitors due to power outage. Also the staff on hand had no authority to make decisions. Due to weather, check in was delayed an hour. When asked to extend check out by an hour, staff didn’t have the authority to approve.
Stayed 1 night in Mar 2022