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Overview of Tru by Hilton Lubbock Southwest

Photo gallery

Featured Image
Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Tru by Hilton Lubbock Southwest

2.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationTexas Water Rampage12 min walk
    Popular LocationBallet Lubbock3 min drive
    Popular LocationLubbock Premiere Cinema5 min drive
    AirportLubbock, TX (LBB-Preston Smith Intl.)18 min drive

Choose dates to view prices

Room, 1 King Bed, Accessible (Hearing)

No guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

4.7/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

4.1/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

4.4/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

3.8/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

4/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

About this area

Lubbock

Located in Lubbock, Tru by Hilton Lubbock Southwest is in the business district and near the airport. Ballet Lubbock and Lubbock Premiere Cinema are cultural highlights, and some of the area's activities can be experienced at Shadow Hills Golf Course and Rawls Course. Texas Water Rampage and Science Spectrum are also worth visiting.
Popular Location

What's nearby

  • Texas Water Rampage - 12 min walk
  • Ballet Lubbock - 3 min drive
  • South Plains Mall - 4 min drive
  • Lubbock Premiere Cinema - 5 min drive
  • Lubbock Christian University - 6 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • Tikka Shack — 8 min walk
  • The Funky Door — 11 min walk
  • Rosa's Cafe Tortilla Factory — 11 min walk
  • Cracker Barrel — 13 min walk
  • Starbucks — 14 min walk

About this property

Tru by Hilton Lubbock Southwest

Hotel in Lubbock with free breakfast and outdoor pool
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 98 rooms offer free WiFi, MP3 docks, and LCD TVs with cable channels. Other amenities available to guests include refrigerators, hair dryers, and safes.
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 98 out of 196 reviews
5 - Excellent 50%
Rating 4 - Good. 50 out of 196 reviews
4 - Good 26%
Rating 3 - Okay. 28 out of 196 reviews
3 - Okay 14%
Rating 2 - Poor. 14 out of 196 reviews
2 - Poor 7%
Rating 1 - Terrible. 6 out of 196 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2021

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was very clean and new.
Stayed 2 nights in Apr 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff were attentive. Will definitely stay again.
Stayed 1 night in Apr 2021

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Good Location, would definitely recommend the area!
Stayed 1 night in Apr 2021

1/5 Terrible

Stayed 1 night in Apr 2021