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Tru by Hilton Lubbock Southwest

Photo gallery for Tru by Hilton Lubbock Southwest

Primary image
Outdoor pool
Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Tru by Hilton Lubbock Southwest

Tru by Hilton Lubbock Southwest

2.5 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
6407 62nd Street, Lubbock, TX, 79424

Explore the area

  • Popular LocationWater Rampage15 min walk
  • Popular LocationBallet Lubbock3 min drive
  • Popular LocationLubbock Premiere Cinema5 min drive
  • AirportLubbock, TX (LBB-Preston Smith Intl.)18 min drive

Room options

About this area

Lubbock

Located in Lubbock, Tru by Hilton Lubbock Southwest is in the business district and near the airport. Ballet Lubbock and Lubbock Premiere Cinema are cultural highlights, and some of the area's activities can be experienced at Shadow Hills Golf Course and Rawls Course. Water Rampage and Joyland Amusement Park are also worth visiting.
Visit our Lubbock travel guideOpens in a new window
Map

What's nearby

  • Water Rampage - 15 min walk
  • Ballet Lubbock - 3 min drive
  • South Plains Mall - 4 min drive
  • Lubbock Premiere Cinema - 5 min drive
  • Lubbock Christian University - 9 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • Tikka Shack - 8 min walk
  • The Funky Door - 11 min walk
  • Rosa's Cafe Tortilla Factory - 11 min walk
  • Cracker Barrel - 13 min walk
  • Firehouse Subs - 14 min walk

About this property

Tru by Hilton Lubbock Southwest

Hotel in the business district
At Tru by Hilton Lubbock Southwest, you can look forward to free to-go breakfast, a grocery/convenience store, and a terrace. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, coffee/tea in the lobby, and smoke-free premises
  • Luggage storage, an elevator, and multilingual staff
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All guestrooms at Tru by Hilton Lubbock Southwest offer comforts such as air conditioning, as well as amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch LCD TVs with cable channels
  • Refrigerators, free infant beds, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Safe

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Air conditioned
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Guest rating 4+
Guest rating 4+
Hotel
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Family friendly
Family friendly
2 star
2 star
Parking included
Parking included

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Frequently asked questions

Does Tru by Hilton Lubbock Southwest have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tru by Hilton Lubbock Southwest?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Tru by Hilton Lubbock Southwest on Oct 16, 2022 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Lubbock Southwest pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room). There's a fee of USD 50 per accommodation, per stay.

How much is parking at Tru by Hilton Lubbock Southwest?

Self parking is free at this property.

What time is check-in at Tru by Hilton Lubbock Southwest?

Check-in is from 3:00 PM - anytime.

What time is check-out at Tru by Hilton Lubbock Southwest?

Check-out is at noon.

Where is Tru by Hilton Lubbock Southwest located?

Situated near the airport, this hotel is 0.8 mi (1.2 km) from Water Rampage and within 3 mi (5 km) of Ballet Lubbock and West End Center. Lubbock Premiere Cinema and South Plains Mall are also within 3 mi (5 km).

Can I cancel my reservation for free at Tru by Hilton Lubbock Southwest and receive a full refund?

Yes, Tru by Hilton Lubbock Southwest offers free cancellation on select room rates, because flexibility matters! Please refer to Tru by Hilton Lubbock Southwest cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 218 out of 404 reviews
5 - Excellent 54%
Rating 4 - Good. 94 out of 404 reviews
4 - Good 23%
Rating 3 - Okay. 52 out of 404 reviews
3 - Okay 13%
Rating 2 - Poor. 22 out of 404 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 404 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

LeeAnn
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. The room was great: pretty and clean. Pool was nice and clean as well. Game area was great entertainment, the pool table and cue sticks were slightly damaged but usable. Breakfast was delicious. Entire building was nice and cleam and smelled pleasant also.
Stayed 1 night in Sep 2022

5/5 Excellent

Vanessa
Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a short while but everything was clean and staff was awesome. I was able to check in early and when I asked for help with something they were there to assist!
Stayed 1 night in Aug 2022

5/5 Excellent

Steve
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lubbock 4th of July
This was our first time staying at a Tru hotel and we were very pleased. The staff was great and breakfast was good. Would definitely stay there again.
Stayed 3 nights in Jul 2022

5/5 Excellent

Brandye
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found our new hotel!
Loved this hotel! Very clean, very friendly, and a great stay!
Stayed 2 nights in Jun 2022

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming. Quick, easy check-in. Room was extremely clean and comfortable. Good breakfast
Stayed 1 night in Jun 2022

5/5 Excellent

Laura
Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and happy staff
Stayed 2 nights in Jun 2022

5/5 Excellent

Sylvia
Stayed 1 night in Jun 2022

4/5 Good

Robert
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Nice and clean. Had many conveniences. Needs firmer pillows, but most hotels need those. Would stay here again.
Stayed 1 night in Jun 2022

5/5 Excellent

Clay
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

3/5 Okay

Kristi
Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Average Stay
Paid more than normal rate due to graduation weekend. Room keys were handed to me with a sticky note with the room number on it. Room had a couple of dead spiders in corners that I cleaned up. Bedding had pilling and needs to be replaced. Air conditioner makes a rattling noise. Although there is a fridge in the room; there is not a coffee maker. Business center only one computer working. Printer was out of order needing toner. Easy parking and access to restaurants. I have stayed at this hotel in the past. It was much better back then.
Stayed 2 nights in May 2022