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Exceptional service - from the booking to welcome, our room, dining and the pool to departure - everyone was welcoming, knew us by name, smiling and overall just made us feel incredible. They noted our special occassion and pulled out all the stops to make it very memorable. Top tip - book the private ...
Hotel is pleasant, has a very nice lobby. The. Rooms are nice and clean. Staff are friendly, a little mix up at front desk when I was told the room had not been paid for but that was quickly resolved!
When I first walked in the room there was a dirty towel in the hallway. In my bed was a piece of paper from the bathroom. Under the bed was rubbish that had not been cleaned. The basin looked like someone had been eating nuts in it. Downstairs at breakfast my table was not clean either. I expect ...
The staff there were very friendly and caring, with a very good spread of breakfast. The Premier floor lounge staff was very attentive as well and he view was great.
We came for a business conference. Shanghai is amazing. the hotel is wonderful The pool is great, The room is perfect and the breakfast is excellent. The hotel is very close to a Shopping mall and a Metro Station. The city center is far and U may need a Taxi or a Metro (more than 1 line) . The Minibar ...
Just outside the hotel is the metro station which is really helpful, delux suit is the best one and it's quite expensive but it's worth the money! Staff were helpfull and the breakfast was alright.
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