Novotel Lyon Confluence

Photo gallery for Novotel Lyon Confluence

Primary image
Terrace/patio
1 bedroom, premium bedding, free minibar, in-room safe
Classic Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, free minibar, in-room safe
1 bedroom, premium bedding, free minibar, in-room safe

Overview of Novotel Lyon Confluence

UNESCO Sustainable Travel Pledge

Novotel Lyon Confluence

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Social distancing
Map
3 Rue Paul Montrochet, Lyon, Rhone, 69002

Explore the area

  • Popular LocationLyon Confluence Shopping Center6 min walk
  • Popular LocationConfluence Museum14 min walk
  • Popular LocationHalle Tony Garnier7 min drive
  • AirportLyon (LYS-Saint-Exupery)31 min drive

Choose dates to view prices

About this area

Lyon

Located on the waterfront, Novotel Lyon Confluence is in Lyon City Centre, a neighborhood in Lyon with great shopping. Confluence Vaporetto Stop and Lyon Confluence Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pilat Regional Natural Park and Massif Central. Lyon Aquarium and Confluence Museum are also worth visiting.

What's nearby

  • Lyon Confluence Shopping Center - 6 min walk
  • Confluence Museum - 14 min walk
  • Halle Tony Garnier - 7 min drive
  • Roman Theatres of Fourviere - 20 min drive
  • Lugdunum - 20 min drive

Getting around

  • Montrochet Tram Stop - 5 min walk
  • Lyon Perrache Station - 18 min walk
  • Saint-Exupery Airport (LYS) - 31 min drive

Restaurants

  • Le Paradis Du Fruit - 2 min walk
  • Intermezzo - 4 min walk
  • Woko - 4 min walk
  • Docks 40 - 4 min walk
  • Burger & Wine - 4 min walk

About this property

Novotel Lyon Confluence

4-star eco-friendly hotel in the heart of Lyon City Centre
A terrace, a shopping mall on site, and a playground are just a few of the amenities provided at Novotel Lyon Confluence. The onsite café, Gourmet Bar, features French cuisine. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, an elevator, and luggage storage
  • 6 meeting rooms, smoke-free premises, and a front desk safe
  • Guest reviews give top marks for the proximity to shopping
Room features
All 150 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Gourmet Bar

Things to do

  • Fitness center
  • Playground
  • Shopping mall

Family friendly

  • Children's games
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (1668 square feet)
  • Meeting rooms - 6

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 18.50 per person (approximately)
  • Covered self parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Confluence Novotel
Lyon Confluence Novotel
Lyon Novotel
Lyon Novotel Confluence
Novotel Confluence
Novotel Confluence Hotel
Novotel Confluence Hotel Lyon
Novotel Confluence Lyon
Novotel Lyon
Novotel Lyon Confluence
Novotel Lyon Confluence Hotel
Novotel Lyon Confluence Lyon
Novotel Lyon Confluence Hotel
Novotel Lyon Confluence Hotel Lyon

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 320 out of 602 reviews
5 - Excellent 53%
Rating 4 - Good. 204 out of 602 reviews
4 - Good 34%
Rating 3 - Okay. 47 out of 602 reviews
3 - Okay 8%
Rating 2 - Poor. 23 out of 602 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 602 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was not very helpful entering this property after 6 PM. Signage is terrible; they have a desk inside the shopping mall but no signage to indicate that you actually need to be on the top floor to find a staff member after 6 PM. The carpets also need a clean. Just be aware. Very disappointing.
Stayed 1 night in Jul 2022

2/5 Poor

Disliked: Cleanliness, staff & service, room comfort
Stay Somewhere Else
Not the best at all. It’s was 29 Celsius when we stayed. Dispute asking several times the air conditioning doesn’t work in any of the rooms, it is purposefully switch off or on an extremely low setting. It was like someone breathing on you. The balcony has to be booked as it is a restaurant open to the general public and we were asked to move, the toilets were dirty, covered in puke. The black-out curtains in our room had holes in and coffee stains. No milk or regular tea in the room. There are better hotels in Lyon.
Stayed 1 night in May 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's attitudes are horrible, rigid and totally lacking any customer service
Stayed 1 night in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family long weekend break to Lyon
A safe and secure property next to a decently sized shopping mall and Carrefour. The property was well maintained and in a recently developed, modern part of Lyon - close to the river. A pleasant and safe area to walk around at night. The main retail shopping area and old town are walkable, although quite far - but accessible by a short tram/metro ride. Parking was safe and convenient with access via a lift to the hotel. Reasonable value for money at EUR10 per night. The Breakfast provided a reasonably extensive choice of cooked food and continental patisserie, meats, cereals coffee/teas/juices etc.. The rooms and general areas were very clean and well maintained. The only negative was the room was very hot at night - air conditioning not working properly and opening the window had little effect despite being 7-9 degrees outside at night and 22 degrees during the day. In summary, I would recommend this hotel as a safe, clean, quiet place to stay, especially if arriving by car. I would stay again if I ever returned to Lyon on a family holiday.
Stayed 3 nights in Apr 2022

4/5 Good

Stayed 2 nights in Mar 2022