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Hotel Retama Machupicchu

Front of property
Interior entrance
Superior Triple Room, 3 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Garden

Overview of Hotel Retama Machupicchu

VIP Access

Hotel Retama Machupicchu

3.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk
Map
Avenida Hermanos Ayar 1303, Machu Picchu, Cusco, 0054

Explore the area

  • Popular LocationAguas Calientes Hot Springs5 min walk
  • Popular LocationPutucusi6 min walk
  • Popular LocationButterfly Farm of Machu Picchu22 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Machu Picchu

Hotel Retama Machupicchu is located in Machu Picchu. Historic Sanctuary of Machu Picchu and Intipunku are local landmarks, and some of the area's activities can be experienced at Aguas Calientes Hot Springs and Inca Trail. Butterfly Farm of Machu Picchu and Butterfly House are also worth visiting.
Visit our Machu Picchu travel guideOpens in a new window
Map

What's nearby

  • Aguas Calientes Hot Springs - 5 min walk
  • Putucusi - 6 min walk
  • Butterfly House - 22 min walk
  • Butterfly Farm of Machu Picchu - 22 min walk
  • Manuel Chavez Ballon Site Museum - 29 min walk

Getting around

  • Machu Picchu Station - 3 min walk

Restaurants

  • Big Brother - 2 min walk
  • Indio Feliz - 4 min walk
  • Coffee Trotter Peru - 1 min walk
  • Café de Paris - 1 min walk
  • Cala - 3 min walk

About this property

Hotel Retama Machupicchu

3-star hotel
Close to Aguas Calientes Hot Springs, Hotel Retama Machupicchu provides amenities like a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
  • Free newspapers and smoke-free premises
  • Guest reviews give top marks for the helpful staff and proximity to public transit
Room features
All 20 rooms include comforts such as premium bedding, in addition to thoughtful touches like free WiFi and safes. Guests reviews give good marks for the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • On-request microwaves, heating, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 5:00 AM–9:00 AM for a fee: USD 5 per person

Family friendly

  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Microwave on request
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 11:00 AM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 60 (one-way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Hotel Hotel Retama Inn Machupicchu Machu Picchu
Machu Picchu Hotel Retama Inn Machupicchu Hotel
Hotel Retama Inn Machupicchu Machu Picchu
Retama Machupicchu Machu Picchu
Retama Machupicchu
Hotel Hotel Retama Inn Machupicchu
Retama Machupicchu
Hotel Retama Machupicchu Hotel
Hotel Retama Machupicchu Machu Picchu
Hotel Retama Machupicchu Hotel Machu Picchu

Frequently asked questions

Is Hotel Retama Machupicchu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Retama Machupicchu?

As of Jun 11, 2023, prices found for a 1-night stay for 2 adults at Hotel Retama Machupicchu on Jun 16, 2023 start from $59.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Retama Machupicchu?

This property doesn't offer parking.

What time is check-in at Hotel Retama Machupicchu?

Check-in is from 11:00 AM - midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Retama Machupicchu?

Check-out is at 9:00 AM.

Does Hotel Retama Machupicchu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Hotel Retama Machupicchu located?

Situated in Machu Picchu, this hotel is within a 5-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Putucusi and Cerro Machupicchu are also within 10 minutes. Machu Picchu Station is only a 3-minute walk.

Hotel Retama Machupicchu Reviews

Hotel Retama Machupicchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 134 out of 202 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 45 out of 202 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 11 out of 202 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 3 out of 202 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 9 out of 202 reviews" "
" "2 - Terrible 4%

9.3/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Mukilteo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic setting within the town with ease of access to everything.
Stayed 1 night in May 2023

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
The staff is the perfect combination of friendly and professional. And the room was perfect!
Stayed 1 night in May 2023

10/10 Excellent

Jinny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was super easy, the staff was very helpful and accommodating. We had questions about our excursion to Machu Pichu and she answered all our questions. Breakfast was included and she was able to hold our bags while we were gone all day. Highly recommend this family hotel willing to welcome anyone and everyone.
Stayed 1 night in May 2023

10/10 Excellent

YURY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, clean, good service, very close to the main attraction.
Stayed 1 night in Apr 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuine, generous, caring staff made our stay delightful; we would return without question. Located up and away from busy part of town but very close to bus and train stations. Adjacent to river that runs through the town, lovely park-like planting in front. Filtered tap water, hot shower, lovely substantial breakfast. Very happy with our choice to stay there!
Stayed 2 nights in Mar 2023

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness
We stayed one night in February. Although booked at the Retama, for reasons explained to us with the reopening of tourism, we were lodged at the Tara hotel - we believe a 'partner hotel' to the Retama under the same management. The room was very good - smart and clean. The hotel accommodated an early breakfast time for us to allow for first bus departure to Machu Picchu, which was appreciated. Friendly front desk staff.
Stayed 1 night in Feb 2023

2/10 Terrible

Lawrence

Trip was canceled due to the Peruvian government declaring a state of emergency. I requested a refund, sending several messages through Expedia and through email. Read receipts show that the hotel read my messages but they chose not to respond. Then they have the temerity to act like I am still coming, requesting further info. I'd rather you tell me "sorry no refunds." I can handle that. But to play games with me is insulting and a water of time. Beware if you book here.

2/10 Terrible

Abhijeet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly inconsiderate hotel, book elsewhere
We had a disappointing experience with this hotel. Since Peru was going through a political crisis, all trains and buses to Machu Pichhu were suspended. However, this property didn’t answer calls or respond to emails. Even Hotels.com was unable to get a response from them. I lost my entire booking amount.
Stayed 1 night in Dec 2022

10/10 Excellent

Reyes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean

10/10 Excellent

Maria Luisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022