Mackenheim Vacations from $848

Wow! A whole, big apartment with all amenities, for less than the cost of hotels. Great interiors, high quality modernized. The bed was perfect, immaculate, with a just right, high quality foam mattress and wonderful fluffy blankets. Cooking was all modern, with all kitchenwares provided. Private key provided through website. Caution though- no front desk or attendant on-site. We were only notified of this hours before arriving.

The place was a classy endeavor from top to bottom. Staff was always friendly and helpful, property was clean and beautifully appointed and designed. I do wish the steam room and sauna were more private (a reservation did not mean exclusivity) and less uptight about swim trunks, but that's just my opinion.

Very close to train station and walkable to most everything. Television programming needs to be reevaluated.

This is a 5* hotel, with the usual amenities - bellboy, valet parking, etc. Location is outstanding - like a fairy tale (with Christmas lights still up). Room was old and needs to be updated. Room pricing appears to vary a lot, depending on demand. We were there over Christmas week, and it was very expensive (IMO overpriced.) Definitely *the* place to stay in Strasbourg.

This is a lovely hotel that is clean and close to the sites of the city. You are within walking distance to the Petite France district which houses the cathedral, Christmas markets, shopping and many restaurants. We stayed in an apartment which was lovely, it was well appointed, clean and comfortable. The breakfast is a wonderful perk with generous offerings. We were, however; disappointed with the service we received. Upon arrival, we were made to wait some time and not given appropriate information for our stay including; check-out times, cleaning, the location of our apartment and assistance with our baggage even though we requested it. We were also given the keys to the wrong room and entered a room that was occupied. Our keys never worked throughout our entire stay and we had to get new ones every time we came and left which was quite inconvenient. We were told that we could not lock our room from the inside as this is why the keys were not working, which made us quite uncomfortable, We also requested cleaning and left our door sign out from 11am-11pm and our room was never cleaned. We really enjoyed the room and location of the hotel, but the service left something to be desired.