7.2/10 Good! (1,288 reviews)
This hotel has so much potential. Beautiful Victorian style designs, big rooms. But there are some significant issues they need to fix.
1. Cleanliness. It is very dusty. I have a dust allergy and slept awfully here. Under the bed was insanely dusty, there were chips on the floor when we got our room, it just isn’t the cleanest place.
2. General maintenance. Our tub didn’t drain properly. Showering meant water slowly pooling up around your ankles because it drained so so slowly. The AC doesn’t work below a certain temp outside, but the windows don’t open so every night I would wake up to a very hot room and no way to cool it down, because the AC was “on” but doesn’t cool below a certain temp. I saw a lot of reviews saying the AC didn’t work but thought it wouldn’t be an issue because we were staying during a cooler month, but the room got way hotter than outside and no openable windows meant no way to cool it down.
3. Internet. They claim to have Internet, but most of the time they may as well not have it at all. It constantly drops, half the time says “connected, no internet”, and when it did work, was so slow you couldn’t watch a video or download an episode of a show. The cable box didn’t work either so this was so much fun…
Overall, I wanted so badly to love this hotel. The aesthetic was exactly what I had hoped for, beautiful trim and moulding, intricate furniture, and lovely decor. It just desperately needs some attention and maintenance to reach its full potential
Reviewed on Sep 26, 2026