1/5 Terrible
Ronald
Dec 4, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was horrible! Both rooms were filthy & disgusting and smelled like disinfectant and deodorizer.
The nightstands and table were sticky and filthy, the showers had hair on the walls and the walls next to the toilets had brown splatters on them. The hallway smelled like a toilet after I witnessed an elderly guest place a bag with excrement and vomit in our hallway. It was about 9:30pm when I went to the front desk but it took a few moments for a clerk to show up. She had obviously been sleeping in the back office because when she came out the lights were off. She was wearing a long mans dress shirt with no shoes and nothing else and was wiping the sleep from her eyes. (I had come down to the front desk in person because the phones in both rooms did not work.) After I told the front desk clerk that I saw a guest place the two stinking bags in our hallway she said she would take care of it. When I checked the hallway after about 10 minutes the bags were still there. When I went to the front desk again, the clerk told me that cleaning the hallway was a job for maintenance to do but they were off duty and she would not remove the bags.
My friend and I did not use our showers in the morning because they were disgusting and I limited my use of the toilet because it was also disgusting.
The so called "breakfast" was a joke. It was self serve coffee & Granola bars and nothing else in the laundry room.
This hotel was simply horrible and disgusting!