“I stayed for one night and requested a late checkout because my flight was scheduled for 9:30 p.m.
Everything was perfect until I ordered dinner shortly before checkout. I went down to the restaurant and asked for a menu, but the server suggested that I order room service instead. No menu was provided, and I ended up receiving a meal costing MZN 1,800 that I was unable to eat. The food was terrible.
I was also asked to make the payment through the waiter’s mobile wallet, which I found unusual……
“The entire stay was amazing contrary the online reviews! The following staff members were outstanding
Simeon-.Restaurant
Francisco- front desk
Naima- front desk”
“The hotel is overall very nice. It has a good location, and the staff were very kind and helpful. The room was comfortable and nicely decorated, and the breakfast was delicious.
The only thing that could be improved is the cleanliness. At first sight the room looked clean, but there were hairs on the decorative pillows and on the mats. The swimming pool was also not clean, which was disappointing because we wanted to swim but decided not to because of this.”
“We stayed one night at this hotel on our way to Inhaca, and the place was extremely clean, bed comfortable, shower was hot and with good pressure and the staff were very friendly and helpful!”
“This was my second stay recently. Itbis really value for money. The facilities are very good and the staff is helpful and friendly. Although I speak Portuguese, English is spoken and understood the breakfast is generous and the restaurant has a very good menu for other meals. I highly recommend the Hotel Terminus.”
