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Overview of Novotel Marrakech Hivernage

Photo gallery

Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Premium bedding, in-room safe, desk, soundproofing

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationBab El Djedid4 min walk
    Popular LocationKoutoubia Minaret12 min walk
    Popular LocationMenara Mall12 min walk
    AirportMarrakech (RAK-Menara)9 min drive

Choose dates to view prices

  • Deluxe Room, Multiple Beds

    3.6/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 Twin Bed and 1 Double Sofa Bed
    More detailsDeluxe Room, Multiple Beds
  • Superior Double Room, 1 Double Bed with Sofa bed

    3.9/5 guest room rating

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsSuperior Double Room, 1 Double Bed with Sofa bed
  • Superior Double Room, 1 Double Bed with Sofa bed

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsSuperior Double Room, 1 Double Bed with Sofa bed
  • Superior Twin Room, Multiple Beds

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 2 Twin Beds and 1 Double Sofa Bed
    More detailsSuperior Twin Room, Multiple Beds

About this area

Marrakech

Near a train station, Novotel Marrakech Hivernage is in Marrakech's Hivernage neighborhood, a walkable area with good airport proximity. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Menara Gardens and Le Jardin Secret. Traveling with kids? Don't miss Majorelle Gardens and Agdal Gardens.
Visit our Marrakech travel guide
Popular Location

What's nearby

  • Bab El Djedid - 4 min walk
  • Koutoubia Minaret - 12 min walk
  • Menara Mall - 12 min walk
  • Place Bab Doukkala - 17 min walk
  • Palais des Congres - 17 min walk

Getting around

  • Marrakech Central Station - 3 min drive
  • AirportMenara Airport (RAK) - 9 min drive

Restaurants

  • Bazz'art — 1 min walk
  • Comptoir Nomade — 1 min walk
  • Lotus Club Marrakech — 5 min walk
  • Mama Afrika — 12 min walk
  • Katsura — 12 min walk

About this property

Novotel Marrakech Hivernage

Family-friendly Marrakech hotel in Hivernage, walk to Avenue Mohamed VI
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and a business center. All 112 soundproofed rooms feature WiFi and sofa beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like microwaves and coffee makers.
Novotel Marrakech Hivernage offers 112 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Marrakech hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MAD 0 per stay)
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MAD 90 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Arabic
  • English
  • French

Business services

  • Business center

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 26-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MAD 100 per pet, per day
1 per room

Children and extra beds

Children are welcome
Kids stay free! One child 15 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for MAD 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MAD 90 per person (approximately)
  • Fee for in-room wireless Internet: MAD 0 per stay (rates may vary)
  • Pet fee: MAD 100 per pet, per day
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

Can I cancel my reservation for free at Novotel Marrakech Hivernage and receive a full refund?
Yes, Novotel Marrakech Hivernage offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Marrakech Hivernage cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Marrakech Hivernage?
As of Dec 4, 2020, prices found for a 1-night stay for 2 adults at Novotel Marrakech Hivernage on Jan 4, 2021 start from $78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Marrakech Hivernage have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Novotel Marrakech Hivernage pet-friendly?
Yes, Novotel Marrakech Hivernage allows pets (limit 1 per room). There's a fee of MAD 100 per pet, per day.
What time is check-in at Novotel Marrakech Hivernage?
Check-in is from 2 PM - midnight.
What time is check-out at Novotel Marrakech Hivernage?
Check-out is at noon. Late check-out is available for MAD 500 (subject to availability).
Where is Novotel Marrakech Hivernage located?
This family-friendly Marrakech hotel is located near the airport, within a 10-minute walk of Casino de Marrakech and Avenue Mohamed VI. Marrakech Plaza and Jemaa el-Fnaa are also within 1 mi (2 km). Marrakech Central Station is 28 minutes by foot.
3.7
Good
5 - Excellent
215
4 - Good
395
3 - Okay
217
2 - Poor
91
1 - Terrible
35

3.8/5

Cleanliness

3.6/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities
Staff very friendly, polite and helpful. Location is good
Stayed 7 nights in Feb 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Stayed 1 night in Feb 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
The location was great and some of the staff were as well. But the place is run down and dirty Worn / stained furniture Broken lamp Dirty carpet Dirty bathroom and scummy tiles Next time I’ll be staying at Sofitel or a Riad
Stayed 2 nights in Jan 2020

4/5 Good

Even though it looks modern and grand hotel, rooms were not of good quality, some of the rooms we got had curtains not properly hanged, other did not proper curtains at all. There were other items (tables and tiles in the bathroom that looked worn and broken (they were repaired but poorly)
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again. Once pool is sorted.
Comfy and great location. The hotel pool was being renovated which meant it was useless and took away the relaxing element of staying there. They did offer me to use their sister hotel pool but it’s was a short walk away. I would stay here again. The breakfast was good and the hotel is really arty to stay at. The room is big and comfy bed. I would suggest you stay in pool view room to avoid noise from nearby clubs / bars and cars late at night. I would stay here again. The staff are helpful.
Stayed 4 nights in Dec 2019