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Riad Ben Tachfine

4.0 star property
Travelers can unwind in the traditional hammam or enjoy dining under starry skies at this peaceful retreat in the heart of Marrakech

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Riad Ben Tachfine offers a tranquil escape in bustling Marrakech. Guests enjoy continental breakfast on the rooftop terrace, rejuvenate with Turkish bath treatments, and dine at three restaurants. Free WiFi and a peaceful atmosphere are consistently praised.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.86 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 18 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 18 (one-way)
  • Rollaway bed fee: EUR 15.0 per day
  • Hosted evening meal: EUR 22

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Is Riad Ben Tachfine pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Riad Ben Tachfine?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Riad Ben Tachfine?

Check-out is at 11:00 AM.

Does Riad Ben Tachfine provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 18 per vehicle applies.

Where is Riad Ben Tachfine located?

Located in Medina, this spa riad is within a 15-minute walk of Place Bab Doukkala and Majorelle Garden. Jemaa el-Fnaa is 1.1 mi (1.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

6.8

Cleanliness

6.0

Amenities

9.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very kind. They helped us to direct tour company to pick us up at the right spot. Also breakfast is very nice
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Arvin

Disliked: Cleanliness, amenities, property conditions & facilities
AVOID AT ALL COSTS. If you want to ruin your trip to Marrakech, this is the place to book. We reserved this riad for three nights but left after just one due to serious issues. The property is poorly maintained and looks nothing like the photos advertised for this so-called 4-star riad. There is no proper reception or 24/7 access. We were left waiting over 30 minutes at 7:00 pm in a dead-end street, and the door was eventually opened by a neighbor, not staff. The room was freezing, the AC didn't work, and the small portable heater provided was useless. There was also no hot water in the room. On top of that, the in-room safe didn’t work, and staff provided a portable safety box, which defeats the purpose. When we raised these issues, the staff dismissed our concerns, and none were resolved. This riad is far below any 4-star standard and absolutely not worth the price paid.
The Entrance
The Riad's Entrance
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Eric A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hotel

Bon Riad. Personnel tres sympathique. La tajine etait tres bon mais malheureusement rechauffé au micro-ondes. Dommage
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Alin Gurung, Dhurba Kala Rai

Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Yeon

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Danielle

Stayed 2 nights in Nov 2024