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Riad Chantal

4.0 star property
Upscale Marrakech riad in Mechouar-Kasbah with free breakfast

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May 2024
June 2024

Photo gallery for Riad Chantal

Terrace/patio
Triple Room | Premium bedding, iron/ironing board, free cribs/infant beds, free WiFi
Breakfast, lunch, dinner served; local and international cuisine
Bathroom sink
Triple Room | Premium bedding, iron/ironing board, free cribs/infant beds, free WiFi
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
48, Derb Ouled Ben Sbaa - Sidi Mimoune, Marrakech, 40000
  • Popular LocationJemaa el-Fnaa14 min walk
  • Popular LocationLe Jardin Secret4 min drive
  • Popular LocationMajorelle Gardens5 min drive
  • AirportMarrakech (RAK-Menara)13 min drive
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Room options

View all photos for Double Room

Double Room | Premium bedding, iron/ironing board, free cribs/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Bathrobes
Hair dryer
Private bathroom
Cable channels
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Bathrobes
Hair dryer
Private bathroom
Cable channels
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Marrakech

Riad Chantal is located in Mechouar-Kasbah, a neighborhood in Marrakech. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Gardens and Oasiria Water Park. Agdal Gardens and Le Jardin Secret are also worth visiting.
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What's nearby

  • Jemaa el-Fnaa - 14 min walk
  • Bahia Palace - 16 min walk
  • Avenue Mohamed VI - 3 min drive
  • Le Jardin Secret - 4 min drive
  • Majorelle Gardens - 5 min drive

Getting around

  • Marrakech Central Station - 10 min drive
  • Menara Airport (RAK) - 13 min drive

Restaurants

  • Café Kif Kif - 13 min walk
  • Fine Mama - 11 min walk
  • Palais Jad Mahal - 18 min walk
  • KFC - 12 min walk
  • PikNik - 12 min walk

About this property

Riad Chantal

Upscale riad near Jemaa el-Fnaa
Near Avenue Mohamed VI, Riad Chantal provides free full breakfast, a rooftop terrace, and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this riad include:
  • An outdoor pool and a children's pool
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and concierge services
  • Tour/ticket assistance, 1 meeting room, and luggage storage
  • A front-desk safe, a 24-hour front desk, and multilingual staff
Room features
All guestrooms at Riad Chantal have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8:00 AM to noon
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards

Property is also known as

Riad Chantal Marrakech
Chantal Marrakech
Riad Chantal Riad
Riad Chantal Marrakech
Riad Chantal Riad Marrakech

Frequently asked questions

Does Riad Chantal have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riad Chantal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Chantal?

This property doesn't offer parking.

What time is check-in at Riad Chantal?

Check-in begins at 2 PM.

What time is check-out at Riad Chantal?

Check-out is at noon.

Does Riad Chantal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 15 per vehicle applies.

Where is Riad Chantal located?

Located in Mechouar-Kasbah, this riad is within a 15-minute walk of Bab Agnaou and Jemaa el-Fnaa. Majorelle Gardens is 2.2 mi (3.6 km) away.

Riad Chantal Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 44 reviews" "
Rating 8 - Good. 14 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 8 out of 44 reviews" "
Rating 2 - Terrible. 5 out of 44 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service
If you like a taste of old buildings and old fation services and hospitality, this would be the place, it’s like living in your own private home. Lovely and charming, we enjoyed it very much. Check the room out and report what’s not working, they are more than happy to fix it or change your room for you.
Stayed 6 nights in Nov 2018

4/10 Poor

Javi, London

Liked: Cleanliness, staff & service
Expedia had doublebooked the room so we had to be moved toanother riad for the 1st night
Stayed 5 nights in Nov 2018

2/10 Terrible

Adeel, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel owner charged me 160 dirhams from the train station to the medina. Usually it’s 40 dirhams. Also it says in the hotel policies that they welcome children and I booked triple room but still he charged me 45 euros for the extra bed. Bed was too small for the price and he told me he rents the bed from Outside but the bed belongs to the hotel. I end up paying 115 euros after paying to Expedia. He never came to meet us so I can discuss this sistuatikn. The price I payed to him I could get a decent hotel. Room is too small, washroom has no door and privacy. I wouldn’t recommend this place to anyone because they are tryin to take money for no reason. Riad staff Mr Abdel was really nice but he is not the boss. Pretty much they don’t care about customer service and satisfaction. Riad cleaning lady and care taker Mr Abdel was helpful but he can only do so much. I am very disappointed that he charged extra money for the taxi which was not fair at all.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff (Ahmed) and area
Had a good stay here and at Ryad Marrakech, particularly Ahmed whom made our stay very comfortable and was incredibly friendly. He made sure we had everything we required. I would recommend this place.
Stayed 3 nights in Jun 2018

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
He need go to school learn mind his own business
i booked 2 rooms but 1 look like good the others one look bad an also i think the man who work on the friday night on the 11th MAY 2018 should mind his own business , because he said to my gf who his moroccan just be careful before u marry a british man , think twice before u do so , i was not here but is not nice when u book a hotel someone tell your gf what to do than tell her have a good stay SHAME ON THE OWNER WHO LET HER STAFF TALKED LIKE THAT TO CUSTOMER when i book 2 rooms to respect the moroccan tradition SHAME SHAME SHAME
Stayed 2 nights in May 2018

10/10 Excellent

Ben, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to base your long weekend away.
Honestly cannot say enough good things about our stay here. The location is perfect for those looking for a central location to use as a base to explore the city. The Riad is nicely situated off the main streets in a winding, but easy to find side street. The location is 10 minutes walk from most areas - Jamaa Al Fina and the souks and across the road from the Kasbah area and sights such as the Saadian Tombs and Bahia Palace. The staff were friendly and very helpful attending to all our needs and requests. All in all, this Riad is perfect for the traveller who is looking for a place to sleep and some friendly hospitality in between exploring what the city has to offer. If your looking to sit in all day or spend it sunbathing, maybe look elsewhere. If you're looking for an authentic experience in a good location with friendly staff - look no further and book now!!
Stayed 3 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
so so
I couldn't meet owner and another staff couldn't understand English. we decided to go another hotel.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Hugh, Melbourbe

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay again
Arrived to find the staff had put us in the wrong room, pointing this out to the staff resulted in anger and the proposition that it was our own fault. Overnight staff was very angry with us when we asked for assistance organising our pick up for a desert tour. Overall incredibly dissapointing
Stayed 2 nights in Dec 2017