Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from sydney Australia

Great hotel on the beach and close to village

Posted Dec 4, 2016
Pros: The pool was really great very large and the beach beautiful.
Cons: Hard to improve what is already very good.
Location: The hotel had most of the water sports available. The only activity I would have liked but wasn't available was the SUP stand up paddleboarding.
My stay at Sofitel, Flic and Flac was truly amazing, you couldn't fault any aspect about the hotel or its location. The service and extra detail to customers needs was exceptional.
4 out of 5
by A verified traveler

Un havre de paix à l'île Maurice

Posted Nov 28, 2016
Pros: Les activites et le repas a thème : Le petit prince
Cons: Le repas a thème: Imperial vert . Il y a autre choses que les pommes ou les épinards en fruit ou légume vert !
Location: Bon restaurant eg bon bar a proximité
Accueil digne d'un cinq étoiles ! Personnel attentif et à l'écoute. Les activités de l'hôtel sont très biens. Des soirées et des repas à thème son organisés tous les soirs .
4 out of 5
by A verified traveler from London

idyllic scenery, wonderful sunsets

Posted Nov 22, 2016
Pros: The wonderful sunsets, the food and the live entertainment
Cons: Cleanliness of the bedroom linen (as reported by more than one of the wedding guests)
Location: Wonderful scenery. Beach walks both ways. Watersports and definitely the dolphin trip
Booked in as part of a wedding party. Nice uncrowded, laid back atmosphere especially around the hotel's beach area. Look for a special deal or expect 5 star prices. Worth getting the 1/2 board deal rather than B&B unless you fancy the 30-40 min walk or taxi (£5) to the nearest eateries in Flic en Flac village. The hotel offers a good choice of Mauritian style buffet as standard and for a small additional cost worth sampling the sea food restaurant on the beach and the oriental option. Take advantage of the snorkelling trips and other free water-sport options, Definitely worth paying £20 for the dolphin trip in the nearby bay. There is a nicely designed pool which is the centre feature of the hotel and around which the restaurant and bar area are wrapped..The bar is comfortable with good evening entertainment. Our sea view room was fine but not spectacular, though right on the beach. Friendly and pleasant staff.
5 out of 5
by A verified traveler from Oslo

Beautiful and luxurious

Posted Nov 22, 2016
Pros: The atmosphere. Location. Luxurious feeling.
Cons: Forget about the silly dress code for men.
Location: Aquarium. Flic-en-flacq (but it isn't really nice). Swimming, snorkeling, surfing in Tamarin bay, swimming with dolphins, walk on the beach, tennis++
First impression was that we had arrived Paradise. The hotel is just amazing when entering, the look, the view over the pool, the beach, the lounge etc. Friendly and effective staff. The room was a bit worn, but clean. We had sea front view, with no view.. The bed was huge and SO comfortable. Nice and polite cleaning staff. Spa was amazing. Breakfast was really, really good. A bit dissapointed about the restaurants, and we find it totally stupid that men had to wear trousers for evening dinner. Some guest was in their Adidas jogging pants....seriously; this is just silly. Nice shorts are more delicately than jogging pants.
2 out of 5
by A verified traveler from Stuttgart

Hotel am Strand

Posted Nov 10, 2016
Positiv: Strand, Frühstück, ruhige Lage, Fitneßstudio Negativ: abgewohntes Hotel; z.B. sind die Betten durchgelegen, Bettbezüge sind dreckig/haben Flecken bzw. Löcher, Bettlagen sind zu klein...; Sonnenliegen + Auflagen sind alt, kaputt und oder dreckig... Preis-Leistungsverhältnis stimmt n.M. nach nicht!
4 out of 5
by A verified traveler

Hôtel confortable mais vieillissant

Posted Nov 4, 2016
Pros: magnifique coucher de soleil, restauration de qualité, emplacement de qualité
Cons: Service pas toujours à la hauteur du standing, service conciergerie à revoir
4 out of 5
by A verified traveler from Toronto, Canada

Great Staff - outdated resort, bad food

Posted Oct 31, 2016
Location: Dolphin watching - quick 10-15 min boat ride straight from the resort for 800 rupees. Impressive!
Staff is awesome - the facilities (beach, pool, activities) are all top notch. The issue with this resort is the following: - Buffet Food sucks- not 5 star at all, lots of choices but they all taste bad. Reserved restaurants such as Ming court is MUCH MUCH better but the portion/price puts it off. The dining area for buffet is also overrun by insects on food, birds etc. so go early if you don't want to be disgusted. - Rooms are very old and outdated, our room smelled like sewage and had very tiny ants (don't leave food, sugar, coffee out). Definitely not 5 star
4 out of 5
by A verified traveler

Great family hitel

Posted Oct 29, 2016
Pros: The rooms
Hotel is very beautiful , asian architecture and lovely huge gardens. Staff welcoming , breakfast very good. Pool and beach are nice.recommend it if you are going with your kids
2 out of 5
by A verified traveler

Service mediocre pour un 5 étoiles

Posted Oct 11, 2016
Location: Flic en Flac est une des plus belles plages de l'ile Maurice
L'hotel est une usine à touriste, l'hotel détonne avec le paysage, personnel de l'hotel déplorable, la propreté de la chambre est décevante, le ménage est mal fait. La nourriture du restaurant japonais / chinois est très chère et déguelasse! Pour couronner le tout, l'hotel propose un vestiare pour se changer en cas de vol tardive alors que les 4 étoiles de Maurice propose une chambre! Cet hotel prime la rentabilité et pas le service!
5 out of 5
by A verified traveler

Posted Oct 10, 2016
Tolle Anlage. Einzig negativer Punkt, an der Rezeption konnte keine Post versendet werden.