Luna Palace Hotel and Suites

Photo gallery for Luna Palace Hotel and Suites

Primary image
Private beach
Outdoor pool
View from room
In-room safe, blackout drapes, iron/ironing board, free WiFi

Overview of Luna Palace Hotel and Suites

Luna Palace Hotel and Suites

3.0 star property

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100

Explore the area

  • Popular LocationEl Cid Country Club Golf Course8 min drive
  • Popular LocationEl Mirador30 min drive
  • Popular LocationEl Faro Lighthouse31 min drive

Choose dates to view prices

About this area

Mazatlán

Located on a private beach, Luna Palace Hotel and Suites is in Zona Dorada, a neighborhood in Mazatlán with good shopping. Mazatlan International Center and El Cid Country Club Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Galerias Mazatlan and La Gran Plaza Mall. Traveling with kids? Consider Mazatlan Aquarium, or check out an event or a game at Teodoro Mariscal Stadium. Surfing/boogie boarding offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Sea Shell City Museum - 4 min drive
  • El Cid Country Club Golf Course - 8 min drive
  • Punta Camaron Beach - 11 min drive
  • El Mirador - 30 min drive
  • El Faro Lighthouse - 31 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 35 min drive

About this property

Luna Palace Hotel and Suites

Family fun at the shore
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center or a children's pool. All 71 rooms feature kitchenettes with refrigerators and microwaves, plus free WiFi and TVs with cable channels. Guests will also find balconies, room service, and coffee makers.
Luna Palace Hotel and Suites offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

This Mazatlán hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 190 for adults and MXN 120 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room child care (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Private beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 29-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 4 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 190 for adults and MXN 120 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 164 out of 568 reviews
5 - Excellent 29%
Rating 4 - Good. 215 out of 568 reviews
4 - Good 38%
Rating 3 - Okay. 109 out of 568 reviews
3 - Okay 19%
Rating 2 - Poor. 37 out of 568 reviews
2 - Poor 7%
Rating 1 - Terrible. 43 out of 568 reviews
1 - Terrible 8%

4.0/5

Cleanliness

3.8/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, property conditions & facilities
Very safe place
Stayed 5 nights in Feb 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and the staff are so friendly. Love staying here
Stayed 7 nights in Dec 2021

4/5 Good

Stayed 7 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally loved it! We arrived early and our room was not ready but we only waited for 20 minutes. Staff is super friendly. Pool and beach area are beautiful and super clean. The location is perfect.
Stayed 3 nights in Nov 2021