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Luna Palace Hotel and Suites

Photo gallery for Luna Palace Hotel and Suites

Outdoor pool
Porch
Studio, Kitchenette, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi
Breakfast, lunch and dinner served
Interior detail

Overview of Luna Palace Hotel and Suites

Luna Palace Hotel and Suites

3.0 star property
Family fun at the shore
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100

Explore the area

  • Popular LocationPlaya Brujas2 min walk
  • Popular LocationBula5 min drive
  • Popular LocationCerritos Beach11 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)40 min drive

Room options

About this area

Mazatlán

Located on the beach, Luna Palace Hotel and Suites is in Zona Dorada, a neighborhood in Mazatlán with good shopping. El Cid Country Club Golf Course and Pacific Golf Center are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Mazatlán Aquarium and Mazagua. Traveling with kids? Consider Mazagua Aquatic Park, or check out an event or a game at Teodoro Mariscal Stadium. Surfing/body boarding offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Mazatlán travel guideOpens in a new window
Map

What's nearby

  • Playa Brujas - 2 min walk
  • Bula - 5 min drive
  • El Cid Country Club Golf Course - 5 min drive
  • Galerias Mazatlan - 6 min drive
  • Cerritos Beach - 11 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 37 min drive

Restaurants

  • Angelo's - 4 min walk
  • Sushi Yoko Restaurant - 7 min walk
  • Los Panchos-pueblo Bonito - 3 min walk
  • La Fifi - 11 min walk
  • Restaurant Bar la Costa Marinera - 2 min walk

About this property

Luna Palace Hotel and Suites

3-star family-friendly hotel located in Zona Dorada
Take advantage of a swim-up bar, a poolside bar, and a terrace at Luna Palace Hotel and Suites. This hotel is a great place to bask in the sun with a beachfront location. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, luggage storage, and a front-desk safe
  • Guest reviews speak well of the family-friendly amenities, helpful staff, and proximity to shopping
Room features
All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils
  • 29-inch TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Luna Palace Hotel and Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–noon for a fee: MXN 280 for adults and MXN 220 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 29-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 2 2023 to June 30 2023 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán

Frequently asked questions

Does Luna Palace Hotel and Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Luna Palace Hotel and Suites?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Luna Palace Hotel and Suites on Jun 11, 2023 start from $147.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Luna Palace Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luna Palace Hotel and Suites?

Self parking is free at this property.

What time is check-in at Luna Palace Hotel and Suites?

Check-in is from 3 PM - midnight.

What time is check-out at Luna Palace Hotel and Suites?

Check-out is at noon.

Are there all-inclusive benefits at Luna Palace Hotel and Suites?

Some rate plans available at this hotel are all-inclusive.

Where is Luna Palace Hotel and Suites located?

Located in Zona Dorada, this beachfront hotel is in the entertainment district, 0.1 mi (0.2 km) from Islands and Protected Areas of the Gulf of California, and 2.5 mi (3.9 km) from The Mazatlan Malecón. Playa Brujas and Punta Camaron Beach are also within 2 mi (3 km).

Luna Palace Hotel and Suites Reviews

Luna Palace Hotel and Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 184 out of 612 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 231 out of 612 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 115 out of 612 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 38 out of 612 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 44 out of 612 reviews" "
" "2 - Terrible 7%

8.0/10

Cleanliness

7.7/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roderick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.
Stayed 7 nights in Apr 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Another great stay at Luna Palace. One of the best spots in all of Mazatlan.
Stayed 2 nights in Feb 2023

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay. Pool area was very nice but water was quite cool. Some coffee is the room would have been nice!
Stayed 5 nights in Feb 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luna Palace - Tranquil and Relaxing!
Spent two weeks at Luna Palace. We had a room right on the beach. Wrap around balcony. Super clean accommodations. Close to numerous restaurants and convenience stores. All the staff very gracious and helpful. Paola, at the front desk, upgraded our 2nd week. The greeter, Jesus, has been there for almost 25 years. Can't wait to go back!
Stayed 7 nights in Feb 2023

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
Stayed 14 nights in Feb 2023

10/10 Excellent

Jean-Paul, Bellevue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.
Stayed 21 nights in Jan 2023

8/10 Good

Karen Joan

Stayed 14 nights in Jan 2023

6/10 Okay

Jose Antonio Jaime, Bellflower

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Customer service can be improve as not all staff were friendly! Also, called front desk one time for towels but came more then an hour late!
Stayed 4 nights in Dec 2022

8/10 Good

Stephanie, Wilmington

Traveled with family and small children, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.
Stayed 4 nights in Dec 2022

10/10 Excellent

David

Stayed 6 nights in Dec 2022