Get an overview of this hotelFamily fun at the shore

Popular property highlights

Free valet parking
Free WiFi
Outdoor pool
Business center
Laundry facilities

 Guest Highlights

  • Good location
  • Beach
  • Pool
  • Helpful staff
  • Clean guestrooms
  • Beds could've been more comfortable

Location

Nestled on the beach, this Zona Dorada resort is within 1 mi (2 km) of Punta Camaron Beach, El Cid Country Club Golf Course, and Sea Shell City Museum. Hector Guillermo Pena Tamayo Park and La Gran Plaza Mall are also within 3 mi (5 km).

Resort Features

Spend the day playing on the beach then return to dine at one of The Palms Resort of Mazatlan's 2 restaurants.

Room Amenities

All 189 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Guests will also find balconies, hair dryers, and safes.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, The Palms Resort of Mazatlan provides an outdoor tennis court and a 24-hour fitness center. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 7973 square feet (741 square meters) include a conference center. This beach resort also offers a complimentary children's club, tour/ticket assistance, and a garden. Onsite valet parking is complimentary.

  • Outdoor pool 
  • 24-hour front desk 
  • Free newspapers in lobby 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Bar/lounge 
  • Business center 
  • Total number of rooms - 189 
  • Number of floors - 6 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • Conference space 
  • 24-hour fitness facilities 
  • Tours/ticket assistance 
  • Free WiFi 
  • Children's club 
  • Laundry facilities 
  • Meeting rooms 4 
  • Free valet parking 
  • Garden 
  • Poolside bar 
  • Luggage storage 
  • Number of restaurants - 2 
  • Conference space size (feet) - 7973 
  • Conference space size (meters) - 741 
  • Number of meeting rooms - 6 
  • Conference center 
  • Outdoor tennis court 
  • Number of buildings/towers - 1 
  • Supervised childcare/activities 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Laundry facilities  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Balcony 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Connecting/adjoining rooms available 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Las Islas - Onsite restaurant.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 200 and MXN 250 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Palms Mazatlan
  • Palms Resort Mazatlan

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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