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The Palms Resort of Mazatlan

Photo gallery for The Palms Resort of Mazatlan

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
On the beach, beach volleyball
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of The Palms Resort of Mazatlan

The Palms Resort of Mazatlan

3.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110

Explore the area

  • Popular LocationSea Shell City Museum3 min drive
  • Popular LocationEl Cid Country Club Golf Course4 min drive
  • Popular LocationPunta Camaron Beach9 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)41 min drive

Room options

About this area

Mazatlán

The Palms Resort of Mazatlan is located in Zona Dorada, a neighborhood in Mazatlán, and is in the entertainment district and on the beach. The Mazatlan Malecón and Plaza Machado are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Don't miss out on a visit to Mazatlán Aquarium.
Visit our Mazatlán travel guideOpens in a new window
View more Resorts in MazatlánOpens in a new window
Map

What's nearby

  • Sea Shell City Museum - 3 min drive
  • El Cid Country Club Golf Course - 4 min drive
  • Punta Camaron Beach - 9 min drive
  • Bula - 11 min drive
  • Teodoro Mariscal Stadium - 13 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 41 min drive

Restaurants

  • La Concha - 5 min walk
  • Fat Fish - 7 min walk
  • Villa Italia - 7 min walk
  • Chile's Pepper - 9 min walk
  • Tony's On The Beach - 9 min walk

About this property

The Palms Resort of Mazatlan

3-star resort located in Zona Dorada
Located close to Mazatlan International Center and Cerritos Beach, The Palms Resort of Mazatlan provides a swim-up bar, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Restaurant Panama, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), wedding services, and a 24-hour front desk
  • A front desk safe, an elevator, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 190 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 265-400 for adults and MXN 265-400 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar

Restaurants on site

  • Restaurant Panama
  • Pool Bar
  • Bálamo Bar

Things to do

  • Beach volleyball
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (7973 square feet of space)
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Mazatlán
Mazatlán
Zona Dorada
Zona Dorada
3 star
3 star
Hotel resort
Hotel resort
Air conditioned
Air conditioned
Family friendly
Family friendly
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 31 2023 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Breakfast fee: between MXN 265 and MXN 400 for adults, MXN 265 and MXN 400 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

Does The Palms Resort of Mazatlan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at The Palms Resort of Mazatlan?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at The Palms Resort of Mazatlan on Feb 28, 2023 start from $64.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palms Resort of Mazatlan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palms Resort of Mazatlan?

Self parking and valet parking are free at this property.

What time is check-in at The Palms Resort of Mazatlan?

Check-in is from 3 PM - midnight.

What time is check-out at The Palms Resort of Mazatlan?

Check-out is at noon.

Where is The Palms Resort of Mazatlan located?

Located in Zona Dorada, this beachfront resort is in the entertainment district and within 3 mi (5 km) of The Mazatlan Malecón, Cerritos Beach, and Playa Norte. Mazatlán Aquarium and Mazatlan International Center are also within 6 mi (10 km).

Can I cancel my reservation for free at The Palms Resort of Mazatlan and receive a full refund?

Yes, The Palms Resort of Mazatlan offers free cancellation on select room rates, because flexibility matters! Please refer to The Palms Resort of Mazatlan cancellation policy on our site for more details about any exclusions or requirements.

The Palms Resort of Mazatlan Reviews

The Palms Resort of Mazatlan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 429 out of 1039 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 357 out of 1039 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 132 out of 1039 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 74 out of 1039 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 47 out of 1039 reviews" "
" "2 - Terrible 5%

8.2/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

7.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Yajaira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly
Stayed 1 night in Feb 2023

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk staff. Easy to communicate with, helped that they spoke English. We arrived early and they gladly checked us in right away!
Stayed 1 night in Feb 2023

10/10 Excellent

Edilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean. Excellent ocean view! Location of resort.
Stayed 2 nights in Jan 2023

10/10 Excellent

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property

8/10 Good

Luis

Liked: Cleanliness, staff & service
.

10/10 Excellent

salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. It has a Panama restaurant which is really popular and convenient. I enjoyed my stay. Rooms are very clean. Tip your housekeepers 🙏

2/10 Terrible

John

Traveled with family
Disliked: Property conditions & facilities
Rooms were average for price , pool was disgusting very dirty

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was warm the food is great great location
Stayed 7 nights in Dec 2022

8/10 Good

Noemi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 1 night in Dec 2022