“Very stange problem
At the beginning, everything was perfect: the staff, the food and the facilities. However, from the first day, I noticed bites on my wife’s and children’s skin. I could not find an explanation until the third day, when we made a shocking and unpleasant discovery: there were bed bugs in our room.
Once we informed the hotel, the team reacted quickly and moved us to another room. I would especially like to thank aizha a, who was very responsive, professional and cooperative……
“The hotel itself is beautiful, but unfortunately the service did not meet our expectations. We arrived at 3:15 pm and were told that our room was still not ready, which was disappointing.
The food was generally okay, but the overall service lacked warmth. Throughout our stay, many of the staff seemed uninterested and rarely smiled, making the atmosphere feel less welcoming. In the restaurants, the waiters and waitresses often avoided eye contact, making it difficult to get assistance.
On our……