Menands Vacations from $369

When we arrived the front desk had 2 people working with numerous check ins as there was a convention checking in as well as other guests. They were understaffed in many departments. The elevator rug needed replacement as it was dirty and worn. The side entrances were full of large spider webs and debris all the time it appeared no one every cleaned them. It was the disabled entrance. Our bathroom had a serious outdated issue. The hand rails in the tub were rusty and full of soap scum. The outside was in need of a refresh as well most of the iconic green shutters were broken/falling off. It just felt off from the beautiful iconic Equinox Inn of old when the owners took extreme pride in the quality of their quests experiences and comforts.

Loved the lodge, beautiful grounds and convenience to downtown Lake George. Only con was that our lodge was near the maintenance shed, which at times was quite loud. This was a slight annoyance. Wouldn't stop me from booking again

Brand new Hotel and Spa. Limited staff and also limited spa availability. The staff is very nice and attentive. They need more Spa staff or one needs to book the spa at the time you book your room. Fills up fast. There are no trash cans around the facility. The menu at the restaurant is very specific. Overall great rooms. Very elegant. Would book again.

I have been traveling to Lake George for years as I love the beauty and activities of this area. Normally hotel stays are ok and nothing really wows me. Most need updating. I stayed at the Sundowner and was so pleased with everything! The rooms are updated and are decorated like adorable log cabins inside. The room was spotless and spacious! The staff were friendly and accommodating. We had a small issue with air conditioning and they sent someone right away to fix it. Kima at reception desk and Jay Jay in property management really impressed me with their friendly demeanor and seemed interested in making sure we had a great time. Kayaks and paddleboards were free and other hotels charge a few. Will definitely be back again!! Great job done by the Sundowner team.

Power went out the last night of stay. Resort did not have emergency lights making it difficult to move around room or grounds without flashlight. Traveling with a young child without power made it unsafe & unbearable to stay. Front desk said resort would lose all power with just office lights. Safety lights and backup generator lacking. In case of any emergency safety is not a priority, poor communication on restoration.