“When I arrived to check in for my room that had already been booked online and paid for, the front desk clerk rudely exclaimed there were no rooms available. I explained I had already paid and she, very rudely again, said that she meant there weren’t any rooms ready as she had just hired a new housekeeper on the spot with no training. She made me wait an hour with my dog and 3 kids in the car before I finally settled and agreed to take a half cleaned room. When we got in the room, the only thing the housekeeper hadn’t handled were linens. That aside, the place was disgusting and looked like it should be condemned. The carpet was decades old with various stains and burn marks, the wood throughout the room had been severely damaged by previous animals, and the toilet was not in working order. We got settled in, despite this, and tried to watch TV before quickly realizing the cable didn’t work. We went down to the front desk to ask for pillows and were handed some Walmart pillows new in the packaging with a couple folded pillow cases. I might have been willing to overlook the housekeeping staffing issue and the poor service if the entire motel didn’t smell of cigarettes and look on the verge of condemnation throughout. 0/10.”