Ratings based on 41 Verified Reviews

4.5 out of 5
77% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

nice but not super nice

Posted Aug 4, 2017
Pros: old part of the building, decoration
Cons: spa access, new additions are not pretty
Location: montecatini is really not that attractive a town
overall it is a good place, however, the hotel has several flaws. the old part of the hotel is beautiful, and the room decor is also very elegant. the bathrooms are all marble, but as you see in the pictures they are not very clean, both the shower/tub and toilet itself have encrustations. the overall setting is nice and historic, but the modern additions have completely ruined it. breakfast is good, not great, but good. the thermal pool is open to the public, so it gets very busy. the hours of operation are complicated and differ between each other. the hot steam/sauna natural grotto is nice but again it is open to the public, you have to make reservations to get in, and it costs additional money. so there is no real spa available. so overall it is not bad but definitely what you're expecting from description.
4 out of 5
Recommended
for Everyone
by A verified traveler

lovely Hotel for all your Spa needs

Posted Sep 20, 2016
Grotta Giusti is a lovely hotel me and my wife had our "mini moon" here before our main honeymoon. the staff was very helpful even went to the trouble of complimentary champagne, chocolates and an extra 20% off spa treatments as we just got married. the a la carte menu was a bit pricey but for the service you receive and the quality of the food served its worth it i think the wine and champagne selection is phenomenal. but if all that is not your thing a short walk into the local town there is a lovely restuarant called Sotto Grottthe spa had every treatment imaginable even a nasal mucus irrigation if thats your thing. overall a great stay
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent spa hotel

Posted Jul 22, 2016
Great hotel,great location,excellent facilities.fantastic food and wine...
5 out of 5
by Michael from San Francisco

Best Hydrotherapy

Posted Jun 17, 2016 on Hotels
This place was fantastic. The hydro pools were the best with dozens of different hydrotherapy options. The bar was great and the bartender was a really nice guy that helped us with recommendations in town. SKIP the restaurant for dinner-- while convenient, it was not a good value. You are better off paying for a cab to take you into town and eating there for a better meal at half the price. Of the 4 hotels we stayed in in Italy, this was the only on that had an adequate air conditioning unit. You have to ask the front desk to allow you to lower the setting below 22celcius, but it worked great.
5 out of 5
by Jeremy from Somerset

Great spa resort!

Posted Aug 19, 2015 on Hotels
Classy establishment, with helpful staff - great facilities and wonderful spa.
5 out of 5
by Patrick from Vancouver

The best

Posted Aug 15, 2015 on Hotels
So many fantastic facilities, the best staff, friendly, and consistent.
4 out of 5
by Lisa from Worthing (originally Massa e Cozzile)

Grotta Giusti

Posted Nov 30, 2014 on Hotels
Place is amazing, staff could have made a little bit more effort to be extremely polite and interested as the price to stay is quite high. Rest is perfect!
5 out of 5
by Ana from Russia

Relaxing getaway

Posted Jul 28, 2014 on Hotels
We stayed at the hotel for three days and really enjoyed it. It's perfect if you want switch off and get away from the hustle of every day life. The staff is wonderful and helpfull, the food is delicious. We loved the pools and the cave. We would definitely come back.
4 out of 5
by Joe from Houston

Posted May 30, 2014 on Hotels
Nice pool and spa. The grotto itself is a bit overrated. You're paying to use a sauna essentially. Air conditioning is only available in the summer months. Wi-Fi is only available in the lounge next to the bar.