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Krystal Monterrey

Photo gallery for Krystal Monterrey

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Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds
Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds
Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Krystal Monterrey

VIP Access

Krystal Monterrey

3.5 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
  • Parking available
Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

Explore the area

  • Popular LocationBarrio Antiguo4 min walk
  • Popular LocationMacroplaza5 min walk
  • Popular LocationSanta Lucia Riverwalk11 min walk
  • AirportMonterrey, Nuevo Leon (MTY-General Mariano Escobedo Intl.)28 min drive

Room options

About this area

Monterrey

Krystal Monterrey is located in Monterrey Centro, a neighborhood in Monterrey with good shopping. The area's natural beauty can be seen at Fundidora Park and Cumbres de Monterrey National Park, while Museo Metropolitano de la Ciudad de Monterrey and Museo de Arte Contemporaneo (MARCO) are cultural highlights. Mexican Professional Baseball Hall of Fame and Parque Espana are also worth visiting. Guests love the hotel's central location.

What's nearby

  • Faro de Comercio - 3 min walk
  • Barrio Antiguo - 4 min walk
  • Fuente de la Vida o Neptuno - 5 min walk
  • Macroplaza - 5 min walk
  • Santa Lucia Riverwalk - 11 min walk

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • Sierra Madre Brewing Co - 2 min walk
  • Las Alitas - 3 min walk
  • Abuela Victoria - 3 min walk
  • Vips - 4 min walk
  • Cafeteria Gaby - 4 min walk

About this property

Krystal Monterrey

3.5-star hotel in the heart of Monterrey Centro
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at Krystal Monterrey. The onsite restaurant, Café Flores, features international cuisine. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), smoke-free premises, and tour/ticket assistance
  • A 24-hour front desk, an elevator, and meeting rooms
  • Luggage storage and concierge services
  • Guest reviews speak highly of the dining options, central location, and helpful staff
Room features
All guestrooms at Krystal Monterrey have thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 35 per day)
  • Valet parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Café Flores

Things to do

  • Fitness center

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

91% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Renovations and closures

The following facilities or services will be unavailable from June 6 2022 to August 31 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 35 per day
  • Valet parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Krystal Monterrey?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Krystal Monterrey on Oct 17, 2022 start from $60.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Krystal Monterrey?

Self parking is available for MXN 35 per day. Valet parking is available for MXN 50 per day.

What time is check-in at Krystal Monterrey?

Check-in is from 3:00 PM - midnight.

What time is check-out at Krystal Monterrey?

Check-out is at noon.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is 0.1 mi (0.1 km) from Museo Metropolitano de la Ciudad de Monterrey and 2.4 mi (3.8 km) from Fundidora Park. Plaza Mexico and Casino Monterrey are also within 5 minutes. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

Can I cancel my reservation for free at Krystal Monterrey and receive a full refund?

Yes, Krystal Monterrey offers free cancellation on select room rates, because flexibility matters! Please refer to Krystal Monterrey cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 734 out of 1270 reviews
5 - Excellent 58%
Rating 4 - Good. 289 out of 1270 reviews
4 - Good 23%
Rating 3 - Okay. 115 out of 1270 reviews
3 - Okay 9%
Rating 2 - Poor. 67 out of 1270 reviews
2 - Poor 5%
Rating 1 - Terrible. 65 out of 1270 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Mario
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Oct 2022

5/5 Excellent

Marco
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is above any other place I have stayed . Even when short staffed in reception always smiling always friendly from bar to restaurant and cleaning. The Krystal hotel has the best hospitality staff. Best place to stay
Stayed 2 nights in Sep 2022

5/5 Excellent

jose
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo y muy bonita vista y locasion
Stayed 3 nights in Sep 2022

4/5 Good

luis, San Mateo
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought there would be a fridge in-room or coffee maker, but none were there. Other than that, it’s a wonderful place.
Stayed 2 nights in Sep 2022

5/5 Excellent

Martha
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Great location with great service. I did not like the WiFi. It was too slow or I could not connect. Also, you should leave a glass in the room or leave more water bottles, not just one.
Stayed 5 nights in Aug 2022

4/5 Good

Mariana
Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excelente ubicación
Stayed 3 nights in Aug 2022

5/5 Excellent

Blanca Daniela
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disfrute mucho mi estancia en este hotel, la habitación estaba limpia y bonita. Reservaría nuevamente si voy a Monterrey.
Stayed 2 nights in Aug 2022

4/5 Good

Javier
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Aug 2022

1/5 Terrible

Richard
Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No hair dryer , insufficient towels. No minibar or refrigerator. Room safe was locked on arrival and no one available to unlock until next day. Very plain room and no artwork. Small TV. No amenities including glasses or ice container. Felt room was 2 star in a five star lobby.
Stayed 4 nights in Aug 2022

5/5 Excellent

Carlos
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2022