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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

Choose dates to view prices

Close to Shinjuku Gyoen National Garden, JR WEST GROUP VIA INN SHINJUKU provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

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All taxes and fees included in total
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About this property

JR WEST GROUP VIA INN SHINJUKU

  • Hotel near Shinjuku Gyoen National Garden
  • JR WEST GROUP VIA INN SHINJUKU provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), a 24-hour front desk, and a vending machine
    • Luggage storage and an elevator
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 226 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with eco-friendly toiletries and toilets with electronic bidets
    • LED light bulbs, refrigerators, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must be at least 20 years to stay in a smoking room.

Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is JR WEST GROUP VIA INN SHINJUKU pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at JR WEST GROUP VIA INN SHINJUKU?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at JR WEST GROUP VIA INN SHINJUKU on Jun 14, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at JR WEST GROUP VIA INN SHINJUKU?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at JR WEST GROUP VIA INN SHINJUKU?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is JR WEST GROUP VIA INN SHINJUKU located?

Located in Shinjuku, this hotel is within a 15-minute walk of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Tokyo Imperial Palace and Shibuya Crossing are also within 3 mi (5 km). Shinjuku-sanchome Station is only a 4-minute walk and Higashi-shinjuku Station is 7 minutes.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 742 out of 1159 reviews
Rating 8 - Good. 311 out of 1159 reviews
Rating 6 - Okay. 84 out of 1159 reviews
Rating 4 - Poor. 14 out of 1159 reviews
Rating 2 - Terrible. 8 out of 1159 reviews

Reviews

Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff！
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really helpful and it's a nice location. Quiet but near Golden Gai so you can really have a good start to some tourist activities. I only stayed a night right after I arrived too so I can't really say much
Stayed 1 night in May 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Location great, staff great.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Yoshitake

Nice room and definitely return to the property in the future
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stay. Close to everything, multiple train stations, restaurants and attractions. But far enough away from the busiest areas. Walking distance to shopping. Would definitely recommend stay here.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great location.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rosie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, convenient location, great amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot 5 mins from Shinjuku station. Rooms clean, staff really helpful great stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wai fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and the AC were so good I didn't leave early for my planned trip! The location was very convent and quiet at the same time. Will recommend to others
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Staying at this hotel was an absolute delight! The room was spotlessly clean & cozy. The location is perfect—quiet yet close to Shinjuku station. I had a comfortable and memorable stay and will definitely return on my next visit. Highly recommended
Stayed 1 night in Apr 2026
Verified

8/10 Good

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small as expected but able to fully open suitcases. Friendly staff. Location was very convenient (near subway, shopping center, restaurants). Very clean and highly appreciated their toiletries freebies.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Måns

Liked: Cleanliness, staff & service, amenities
Great location with fantastic room and staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Therelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

HUI

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, great location, professional service.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

richard Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Location was great!
Stayed 12 nights in Nov 2025
Verified

8/10 Good

Munmun

Liked: Cleanliness, staff & service, amenities
Very clean room. The staff is courteous. The hotel os located in a nice locality.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Great room, super friendly staff, and a great location. A little away from the busy Shinjuku area, but only a short walk. Loved it!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

MAX

Liked: Cleanliness, amenities, property conditions & facilities
Yep spotless very nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute inn. Need to change room. And the staff help us. Awesome breakfast. Did not try the spa and other amenities. We enjoy our stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and welcoming staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, quiet, and safe.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Cuong

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a clean, comfortable room. The staff were exceptionally friendly and helpful. This was my third stay at this hotel.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Claire-Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location when you want to be central. Great prices. The solo room was small but when you are exploring all day it’s more than you need. Love that there was a washing machine on my floor for a quick laundry day. Breakfast wasn’t anything to rave about but I only book it for the 1st night of my stay. I’ve booked again for a couple of night before flying back to the UK. Don’t think you will find a better price and location in central Tokyo.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cozy comfortable rooms
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Srivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing I was at ease with access of shops and other services and facilities.
Stayed 3 nights in Oct 2025