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Overview of Novotel Queenstown Lakeside

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Featured Image
Indoor Spa Tub
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
View from Room

Novotel Queenstown Lakeside

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationChurch of St Peters2 min walk
    Popular LocationQueenstown Mall3 min walk
    Popular LocationSkycity Queenstown Casino4 min walk
    AirportQueenstown (ZQN-Queenstown Intl.)12 min drive

Choose dates to view prices

  • Room, 1 King Bed, Lakeside

    4.7/5 guest room rating

    Room amenities

    • 280 sq ft
    • Partial lake view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lakeside
  • Standard Double Room, 2 Double Beds

    4.6/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room, 2 Double Beds
  • Double Room, 2 Double Beds, Lakeside

    4.4/5 guest room rating

    Room amenities

    • 280 sq ft
    • Partial lake view
    • Sleeps 4
    • 2 Double Beds
    More detailsDouble Room, 2 Double Beds, Lakeside
  • Standard Double Room, 2 Double Beds, View (Alpine View)

    4.8/5 guest room rating

    Room amenities

    • 291 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room, 2 Double Beds, View (Alpine View)
  • Standard Room, 1 Queen Bed (Special Access Bathroom)

    4.6/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed (Special Access Bathroom)
  • Standard Room, 1 King Bed, View (Alpine View)

    4.7/5 guest room rating

    Room amenities

    • 291 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, View (Alpine View)
  • Standard Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed

About this area

Queenstown

Located in Queenstown, Novotel Queenstown Lakeside is in the city center and on a lake. Williams Cottage and St Josephs Parish are local landmarks, and travelers looking to shop may want to visit Queenstown Mall and Creative Queenstown Arts & Crafts Market. Traveling with kids? Consider Skyline Gondola and CaddyShack City Mini Golf. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing. Guests love the hotel's central location.
Popular Location

What's nearby

  • Church of St Peters - 2 min walk
  • Queenstown Mall - 3 min walk
  • Skycity Queenstown Casino - 4 min walk
  • TSS Earnslaw Steamship - 6 min walk
  • Queenstown Ice Arena - 7 min walk

Getting around

  • AirportQueenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • Elements — 1 min walk
  • Captains Restaurant — 3 min walk
  • Vudu — 3 min walk
  • Fergburger — 4 min walk
  • Speights Ale House — 4 min walk
View in a map

About this property

Novotel Queenstown Lakeside

4-star family-friendly hotel, walk to Lake Wakatipu
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a spa tub, valet parking, and 24-hour room service. All 273 rooms offer WiFi, balconies or patios, and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, wired Internet, and minibars.
Novotel Queenstown Lakeside offers 273 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Queenstown hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 25.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Offsite parking for NZD 20 per night; discounts available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 33.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Conference space (646 square feet)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Linens
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 21-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per night (rates may vary)
  • Valet parking fee: NZD 25.00 per night (in/out privileges)
  • Nearby parking fee: NZD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This Hotel property is rated 4 stars.

Property is also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Novotel Queenstown Lakeside and receive a full refund?
Yes, Novotel Queenstown Lakeside offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Queenstown Lakeside cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Queenstown Lakeside?
As of Jan 25, 2021, prices found for a 1-night stay for 2 adults at Novotel Queenstown Lakeside on Jan 26, 2021 start from $117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Queenstown Lakeside pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Queenstown Lakeside?
Valet parking is available for NZD 25.00 per night. Limited spots are available.
What time is check-in at Novotel Queenstown Lakeside?
Check-in is from 2 PM - 5:30 AM. A fee applies for early check-in (subject to availability).
What time is check-out at Novotel Queenstown Lakeside?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Novotel Queenstown Lakeside located?
This family-friendly Queenstown hotel is located on a lake, just steps from Williams Cottage and Lake Wakatipu. Skyline Gondola is 0.5 mi (0.8 km) away.
4.3
Excellent
Rating 5 - Excellent. 473 out of 1003 reviews
5 - Excellent 47%
Rating 4 - Good. 402 out of 1003 reviews
4 - Good 40%
Rating 3 - Okay. 99 out of 1003 reviews
3 - Okay 10%
Rating 2 - Poor. 17 out of 1003 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 1003 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We could walk straight from our patio to the lakefront.
Stayed 2 nights in Jan 2021

4/5 Good

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
location is good, convenient to go around, staff are friendly building was bit old.
Stayed 4 nights in Jan 2021

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly people, really accommodating. Plus the location was amazing - the beach and kids park was 1 min away, and the waterfront only 2 mins including all the restaurants and bars etc. We will definitely stay there again next time. Bonus having a spa available too.
Stayed 5 nights in Jan 2021

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service
Got upgraded to mountain view rooms which was nice. However one of the mugs was a bit stained. The lift wasn't working when we checked out which was a bit inconvenient for my elderly parents but fortunately it was only 3 floors up so not too many stairs for them.
Stayed 2 nights in Jan 2021

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location and location. Best located hotel in Queenstown. You don’t need to hire a car and spend 200 or 300 dollar on a rented car IF U ARE STAYING IN NOVOTEL. Amazing location
Stayed 4 nights in Jan 2021

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