“Our room was horrible. The door stuck when opening and closing it. When entering the room, there was a box fan going and the room smelled musty. When I tried to get a different room, the front desk said the hotel was fully booked and they cleaned the carpet that day which was the reason for the fan. I asked for a discount on the room which she said she’d ask her manager. We were staying two nights. The next day, I inquired about a discount again. The front desk lady said they would put a……
“The first night I was arranged to stay behind the elevator, which made me feel uncomfortable and vibrated. Because it was a standard double room with two beds, it was better for me to sleep in the other bed. Since I had placed two reservations, the girl at the front desk said that I had to move to the room downstairs for the second night. I said it was inconvenient, and she said there was no other way because the room was fully booked. The next day I asked another woman if I could not move to……