The room we stayed in had a nice set up but the original room we were given was pretty disgusting. Something had been spilled on the bedroom dresser and floor and could tell no attempt was made to clean it. We were willing to accept that and was going to have someone come clean the next morning as the main office closes at 5pm. But the pull out sofa where was son was to sleep was disgusting when we pulled it out to set up for him. Covered with holes and dirt and obviously had not been cleaned inside in what seemed like years. I was able to get ahold of after hours help desk and they did get us moved to another room that was 100x better / cleaner. Overall experience was very frustrating to have to deal with after a 7 hour drive to get there and I feel a better attempt should be made in making sure the rooms are up to par before getting to this point. ANY FURNITURE COVERED IN HOLES AND DIRT SHOULD BE REPLACED... NOT HIDDEN AWAY FOR TENANTS TO FIND LATER. The family still had alot of fun but that first night felt too much like work... which I was there to get away from. Not likely to stay again, hope they do an overall inspection of their properties and replace what needs to be replaced. A vacuum can only do so much once things start to fall apart.
Reviewed on May 31, 2022