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Quality Inn

2.5 star property
Travelers start their day with a hearty breakfast before heading to the on-site gym or conducting business in the meeting facilities at this welcoming property

Choose dates to view prices

Quality Inn offers essential comforts: a well-equipped gym, convenient restaurant, and free WiFi in every room. Self parking simplifies arrival, and express check-out saves time. Guests consistently praise the attentive staff for enhancing their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
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About this property

Quality Inn

  • Hotel near Departure Bay Ferry Terminal
  • Quality Inn provides amenities like a gym and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Full breakfast (surcharge), an electric car charging station, and express check-out
    • Smoke-free premises, an elevator, and meeting rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms are individually decorated, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Heating and fans
    • Pillowtop mattresses, down comforters, and free cribs/infant beds
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Mini fridges, microwaves, and housekeeping

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8.0 out of 10, Very Good, 1,274 reviews
$91 nightly
The price is $105
May 22 - May 23
Total with taxes and fees
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM

Early check-in subject to availability

Early check-in fee: CAD 35

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 per person
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Quality Inn pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quality Inn?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Quality Inn on May 31, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM. Early check-in is available for a fee of CAD 35 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quality Inn?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn located?

Located in the heart of Nanaimo, this hotel is 0.3 mi (0.5 km) from Old City Quarter and 2.4 mi (3.9 km) from Departure Bay Ferry Terminal. The OV Arts Centre and Nanaimo Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

8.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 607 out of 1005 reviews
Rating 8 - Good. 269 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

Reviews

Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a nice decor, staff professional, spacious room, restaurant very convenient location.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cory

Liked: Staff & service, amenities, property conditions & facilities
Nice bed great shower, friendly staff a very clean atmosphere.. had a great breakfast restaurant attached to it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room friendly staff, basic amenities
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kelli Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean in all areas of the hotel. Beautiful rooms. Great staff. My go to hotel when i am in Nanaimo.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff. Great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and efficient desk staff, clean and comfortable! Great little hotel and will be back
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night, not much to say other than the bedroom was very nice and everything was clean and in working conditions
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Our stay at the Quality Inn was great. The room was spacious and clean. The staff were very accommodating
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, property conditions & facilities
Nice clean and quiet place!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wendi

Staff was wonderful, hotel was clean, beds were nice and rooms were quiet. Parking was secure and even had EV charging.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband ordered breakfast and brought it to the room for me. I really enjoyed breakfast in bed relaxing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Spotless room, friendly and courteous staff!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff, clean room and EV charging.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Navneet singh

Liked: Cleanliness, amenities, property conditions & facilities
Staff on reception excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
The room was clean and quiet.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Erin Patricia

Liked: Staff & service, amenities, property conditions & facilities
The room appeared clean with the exception of the floors which had fine dirt that infiltrated my socks, and a dirt mark on the white comforter. Otherwise, it was quiet and comfortable. The restaurant (not part of the hotel) provided an amazing breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ShalomIsrael

Liked: Cleanliness, amenities, property conditions & facilities
Great room! Quiet location.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Hotel is new and the location is good. Room is clean and well appointed. However, the AC is very loud. Im not a light sleeper, but still woke up 3 times overnight.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean breakfast was crowded
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yolande

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for value. Staff was very nice and informative. Will definitely come back again 😊
Stayed 1 night in Nov 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel. Room was clean and bed was very comfortable. Easy parking on site.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Peggy Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean new building, service great. Quiet!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was clean and the staff was friendly. the restaurant downstairs (not affiliated) was terrific too :) The front counter staff person was super friendly and helpful and the room was quite new, I had some trouble getting the TV going but I attribute that to my age ;) LOL The free & secured underground parking was also a plus
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
Clean environment friendly staff secure location
Stayed 1 night in Nov 2025