Ratings based on 536 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

hôtel excellent, proche des transports

Posted Aug 16, 2016
Pros: le cadre et la situation géographique (et les petits déj !!)
Location: nombreux musées, églises, boutiques en ville. avec le train régional Herculaneum, Pompéi etc...
Hôtel magnifique, salle de bains superbe, petit déj en buffet copieux et excellent, et personnel sympa, bref une adresse à recommander. De plus il est situé près de la gare pour les trains grandes lignes, près du métro (pour faire les sites en ville) et du circonvésiano (train régional pour aller visiter; Pompéi, Herculanéum, la plage de sorrento etc...). Depuis l'aéroport de Naples un bus vous conduit pas très loin (à 5min à pied!)
2 out of 5
by A verified traveler from London

Hotel convenient for station

Posted Aug 6, 2016
Pros: The hotel was very convenient for the station - we arrived by train, and wanted to use the train to visit Pompeii do that was good.
Cons: The printer connected to the business computer did not work - so that could be fixed. Breakfast!
Location: See the sights of Naples..."See Naples and die"...that expression seems quite apt! Catch a train to Pompeii, Herculanium. Christmas Crib shops.
This hotel was disappointing compared with other Star hotels that we had stayed in - the third within a week. The room was noisy with traffic - it appears that the use of the car horn is essential. There was also a noisy fan or pump that operated at intervals. The bed was OK, and the room was clan and tidy, but tired at the edges. Breakfast was also disappointment in comparison with the other Star hotels. However the price was reasonable...
3 out of 5
by A verified traveler

Perto do Terminal

Posted Jul 30, 2016
Acomodação boa, café da manhã muito bom, ao lado do terminal, até aí tudo ótimo, o que pesou para nós foi a falta de isolamento acústico no quarto, por ser ao lado do terminal, tinha muito barulho, não dava para dormir direito, do resto tudo perfeito...
3 out of 5
by A verified traveler from London

Good location - grumpy staff and poor wifi

Posted Jul 21, 2016
Pros: Location
Cons: Wifi Staff friendliness
Location: Transport - main station nearby, good metro access to port
Great location within Naples - easy to access local transport, walk around and go on tours etc. However staff were unhelpful and often rude. Eg - came into our room early morninig wanting to clean, we asked for 5 minutes the lady stood outside for 1minute and then brought in her hoover and 3 other people followed to continue cleaning and ?fixing lighting. Equally breakfast staff were fussy and would not help and those at the desk similar. The rooms were nicely laid out and it was lovely to have a balconey - however the wifi did not work in the room and there was no tea/coffee facilitis
4 out of 5
by A verified traveler from Washington, DC

Good location at the Naples Central Train Station.

Posted Jul 16, 2016
Pros: Its location
We stayed there for its convenience. It was a short taxi commute (11 euros) to the port and dock, a meeting point for our tour to Pompeii and and also an easy taxi ride to the airport (18 euros). I don't know if I would stay there if I were spending more time in Naples or wanted to be in the center of the city.
5 out of 5
by A verified traveler from New Jersey, USA

Nice hotel close to transportation

Posted Jul 8, 2016
At first I was nervous to stay at this hotel because of some of the reviews and pictures what people have left, but after arriving to the hotel, I was super satisfied with everything. The reception staff was very helpful and even upgraded us to an executive triple room on the 6th floor which had a indoor balcony which was spectacular, relaxing and private. The bathroom in the room was extremely clean and well kept. The bed were clean and comfortable as was the entire room. There was a flat screen tv, many mirrors, lamps and outlets for us to use during our stay. The wifi worked perfect in our room! Breakfast was also included, which was decent but we enjoyed the chocolate crossaints and cappuccinos :-) The location was a little scary at night but no one spoke to us in any bad manner and the metro and buses were at our door step which made everything convenient. The lobby was beautifully set up and the staff even allowed us to use the computer and printer free of charge to print our boarding passes for our next flight. The only down sides of the hotel was the elevator is very tiny and fits like 5 people maximum at a time, and the stairwells were old and can use some updating. Overall, I enjoyed my stay here and I will return :-)
3 out of 5
by A verified traveler from argentina

lindo hotel, horrible ciudad

Posted Jun 28, 2016
Pros: el desayuno muy completo
Cons: el garage es un desastre, ademas super caro
Location: nada! es horrible y peligroso napoles
horrible napoles, tengan cuidado que roban. es sucio y la gente super maleducada.
5 out of 5
by A verified traveler from TOKYO


Posted Jun 20, 2016
Pros: 部屋が広くきれいなところ。駅前で地下鉄も前。ナポリでオロオロしなくてすみます。
部屋は広く清潔でよかったです。その上 あのややこしいナポリでも駅前ですから安心!また前に大きなスーパーもあり便利です。
4 out of 5
by Francisco

This traveler left a rating score only Posted May 23, 2016 on Hotels
3 out of 5
by A verified traveler from UK

Great location. But some downsides.

Posted May 23, 2016
Incessant noise of horns from cars. Questionable professions standing outside. Area a bit intimidating for a tourist. As a stop off location next to hotel and next to metro station is a decent bet.