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Comfort Suites - New Braunfels

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Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Comfort Suites - New Braunfels

Comfort Suites - New Braunfels

2.5 star property

3.9/5 Good

Top rated for staff & service (4.1/5)

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
1489 I 35 N, New Braunfels, TX, 78130

Explore the area

  • Popular LocationNew Braunfels Conservation Society13 min walk
  • Popular LocationMuseum Of Texas Handmade Furniture15 min walk
  • Popular LocationNew Braunfels MarketPlace19 min walk
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)30 min drive

Room options

About this area

New Braunfels

Comfort Suites - New Braunfels is located in New Braunfels. New Braunfels Conservation Society and Museum Of Texas Handmade Furniture are cultural highlights, and some of the area's activities can be experienced at Schlitterbahn New Braunfels Waterpark and Resort and The Bandit Golf Club. Texas Ski Ranch and ZDT's Amusement Park are also worth visiting.

What's nearby

  • New Braunfels Conservation Society - 13 min walk
  • Museum Of Texas Handmade Furniture - 15 min walk
  • New Braunfels MarketPlace - 19 min walk
  • Faust Street Bridge - 2 min drive
  • Guadalupe River - 4 min drive

Getting around

  • San Marcos Station - 18 min drive
  • San Antonio International Airport (SAT) - 30 min drive

Restaurants

  • Thai Racha - 15 min walk
  • Olive Garden - 16 min walk
  • Golden Corral - 17 min walk
  • Rudy's - 3 min drive
  • Buttermilk Cafe - 3 min drive

About this property

Comfort Suites - New Braunfels

Property highlights
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Comfort Suites - New Braunfels. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, smoke-free premises, and a front desk safe
  • An elevator, a TV in the lobby, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Comfort Suites - New Braunfels have perks such as air conditioning and separate sitting areas, in addition to amenities like free WiFi. Guests reviews say good things about the spacious rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Separate sitting areas, mini fridges, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space (725 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

88% of travelers were happy with check-in
Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Suites Motel New Braunfels
Comfort Suites New Braunfels
New Braunfels Comfort Suites
Comfort Hotel New Braunfels
Comfort Suites New Braunfels Motel
Comfort Suites New Braunfels
Comfort Suites - New Braunfels Hotel
Comfort Suites - New Braunfels New Braunfels
Comfort Suites - New Braunfels Hotel New Braunfels

Frequently asked questions

Does Comfort Suites - New Braunfels have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Comfort Suites - New Braunfels?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Comfort Suites - New Braunfels on Nov 2, 2022 start from $85.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites - New Braunfels pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites - New Braunfels?

Self parking is free at this property.

What time is check-in at Comfort Suites - New Braunfels?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites - New Braunfels?

Check-out is at 11 AM.

Where is Comfort Suites - New Braunfels located?

Situated in New Braunfels, this hotel is within a 15-minute walk of New Braunfels Conservation Society and Museum Of Texas Handmade Furniture. New Braunfels MarketPlace and Guadalupe River are also within 1 mi (2 km).

Can I cancel my reservation for free at Comfort Suites - New Braunfels and receive a full refund?

Yes, Comfort Suites - New Braunfels offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Suites - New Braunfels cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 332 out of 872 reviews
5 - Excellent 38%
Rating 4 - Good. 288 out of 872 reviews
4 - Good 33%
Rating 3 - Okay. 149 out of 872 reviews
3 - Okay 17%
Rating 2 - Poor. 59 out of 872 reviews
2 - Poor 7%
Rating 1 - Terrible. 44 out of 872 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3.5/5

Eco-friendliness

3/5 Okay

Renaud
Traveled with family
Disliked: Staff & service
My room was big but the breakfast choices were poor
Stayed 2 nights in Sep 2022

3/5 Okay

Leslie
Traveled with group
Receptionist was not the friendliest. Room had a weird smell to it. Hotel in general needs updates.
Stayed 1 night in Aug 2022

5/5 Excellent

Yesenia
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent for us. Room was clean and spacious.
Stayed 1 night in Aug 2022

5/5 Excellent

Paul
Liked: Cleanliness, property conditions & facilities
It was a nice visit
Stayed 1 night in Aug 2022

3/5 Okay

Sarah
Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel had an odd smell and the couch was scratchy.
Stayed 3 nights in Jul 2022

3/5 Okay

LOIDA, HOUSTON
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel rooms need to be remodeled. On the positive side, it’s close to the river and to several restaurants.
Stayed 1 night in Jul 2022

1/5 Terrible

Lucas
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel very often and I’ve never experienced such a unprofessional and disgusting place in my life. We switched rooms twice and they were all clearly not cleaned whatsoever. Restrooms had dirt debris and hair on the floor. Microwaves were literally brown on the inside from the accumulation of food. The “white” shower curtains were brown. The hotel itself had a very unpleasant odor, almost like a dirty diaper. I will never stay at comfort suites again. We made sure to take pictures of everything and I will make sure to post a review on this disgusting hotel. Not to mention we are out of 200$ due to the non refundable policy.
Stayed 1 night in Jul 2022

2/5 Poor

Amy
Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in and mascara was on the pillows and dirty sheets on the sofa bed. Staff came up to provide clean pillow case and sheets, and then left - we had to change the sheets. Shower curtain was ripped and stained. Would not recommend.
Stayed 2 nights in Jun 2022

1/5 Terrible

Yadira
Stayed 1 night in May 2022

3/5 Okay

Christina
Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Room smelled musty/mildewy and was very warm upon arrival. Took all day for the AC to cool the room down. Sofa cushions and floor had many stains. Bed had a long hair between the sheets, food crumbs on the floor. Stained towels. Bed pillows were the size of little square throw pillows. Kept getting locked out because of bad room keys, had our room keys reprogrammed 6 times because they wouldnt open door. Finally they replaced battery in the door lock, but had to wait 15 mins for the maintenance man to finish his beer before coming to do it at 7:30 @ night when we were told it would be done at 10AM that morning. The only saving grace was one of the women who worked front desk was very friendly and she was the one who got things done for us.
Stayed 2 nights in Jun 2022