New Hutton Vacations from $309

Hotel was perfect, staff were very friendly

The breakfast was nice, freshly served by the staff 😁

It is sad to see what was clearly once a good-quality hotel so run down. There was no staffing at the reception desk (though the phone was picked up promptly), an inoperative lift leading to guests being taken up the (very unclean and dilapidated) back stairs to their rooms, and poor or non-existent communication both in terms of signage within the building and information about services available (as far as I could tell, there were none). All for the princely sum of £240 per night. The staff I did see were very helpful and friendly, but the operation as a whole does need some serious attention.

The pool was cold. Booked half board, 2 adults with 2 children. Had to leave dinner table and argue with Reception staff as the restaurant team claimed there was no evening food allowance for our children, despite booking for all 4, half board. They said this was an "Expedia" problem. I showed them the terms and conditions of our entire booking, and there was nothing about there being no coverage for children. There's also only a £22 allowance per adult when booking half board.

Wonderful experience! Friendly,helpful staff! Wonderful breakfast…thank you Jamie ❤️❤️❤️