2/10 Terrible
Dolfina A.
Apr 15, 2023
Disliked: Cleanliness
not what was advertised/promised - no body prepared for our arrival
Evolve is useless and did not check out this property at all. We stayed for a wedding nearby. The location was great. The lock box on door was electronic- we did not know how to use it. But we did reach someone immediately. There are two lock boxes and two doors. The place was pretty with nice views. But I really do not think anyone has checked out the place and the place was not ready for us at all. There was more appliances/and things just not up to full standards that was acceptable. The house was dark- even with the entire back wall of windows. Over half the light bulbs in the house were not working. There are no lights in the living room area only in the dining room which blocks the view with the stairs. 1st Floor: The fireplace does not work/turn on. The nice Viking stove DOES NOT WORK. the dishwasher does not clean the dishes. The floor was dirty and there was no broom to sweep the floor anywhere. The garbage pail was filthy all around the top. The kitchen stools are very hard and uncomfortable. The frying pan is not non stick and we had to cook on the top burner only because the oven did not work. and the dishwasher does not clean any dishes. We tried twice (and neither time worked. and besides that we were only supplied with two pods to use the dishwasher- We stayed for more days. They did not even supply any coffee. The kitchen was really not well stocked. We thought we could BBQ. But there was a sign the tank is on the shed. no shed around. so when we contacted - the tank was in the garaged. It was EMPTY!!! so basically we could not cook. The lawn furniture was not put on the deck at all it was stacked up in the corner of the garage. We booked this place months ahead of time - they had plenty of time to prepare for us coming. All the beds only had a box string no mattress. Honestly not the most comfortable beds I have slept on. and the housecleaner AGAIN is not very efficient. They put on one bed the fitted sheet and on the other bed the top sheet. No bed had both. You could see the dust under the beds from the sunlight- never swept under the beds. The bathrooms did not fill up the supplies on the walls. The top bathroom had conditioner only (but wall unit was for shampoo/conditions/soap) downstairs bathroom only had conditioner. We ran out of toilet paper too. The bathroom downstairs also did not have any mat on the floor so when you come out of the shower you slip. I moved the bedroom mat into the bathroom. I would like a refund
Dolfina A.
Stayed 3 nights in Mar 2023