8/10 Good
Michelle
May 29, 2024
Liked: Cleanliness, property conditions & facilities
The best thing about the hotel was the terrace and view from the room. The room was clean and comfortable. The breakfast was fairly standard, the food was good but what you would expect from a breakfast buffet. Check in was stressful as I had been delayed in arriving at the hotel and due to the complex layout the employee at the desk insisted I waited for the valet. I had to wait 15 minutes for him to come and was late for a dinner reservation as a result. The valet, who I didn’t ask for, then stood in my hotel doorway expecting a tip which I didn’t have at that moment as I’d just arrived and didn’t have cash. He walked away swearing (he must have assumed I didn’t speak French) because I didn’t give him a tip. I will say the valet the next day was different and went over and above to help, and the member of staff who managed my check out was very helpful and this made the experience much better.
Michelle
Stayed 1 night in May 2024