expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Overview of Hotel Grand Toya

Photo gallery

Featured Image
In-room safe, desk, rollaway beds, free WiFi
In-room safe, desk, rollaway beds, free WiFi
In-room safe, desk, rollaway beds, free WiFi
In-room safe, desk, rollaway beds, free WiFi

Hotel Grand Toya

3 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationUsuzanfunka Memorial Park12 min walk
    Popular LocationShowashinzan Ropeway6 min drive
    Popular LocationToyako Forest Museum8 min drive

Choose dates to view prices

Japanese-Style Room with Shared Bathroom & Private Toilet (Half Board)

4.6/5 guest room rating
  • 215 sq ft
  • Sleeps 4
  • 4 Twin Futons

Japanese-Style Room with Shared Bathroom + Private Toilet (Breakfast included)

4.2/5 guest room rating
  • 215 sq ft
  • Sleeps 4
  • 4 Twin Futons

Japanese-Style Room with Shared Bathroom + Private Toilet (Room Only)

3.8/5 guest room rating
  • 215 sq ft
  • Sleeps 4
  • 4 Twin Futons

About this area

Toyako

Located in Toyako, Hotel Grand Toya is near the boardwalk. Rusutsu Resort and Toyareikuhiru Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya and Shikotsu-Toya National Park. Showashinzan Ropeway and Toyako Forest Museum are also worth visiting.
Popular Location

What's nearby

  • Lake Toya - 2 min walk
  • Usuzanfunka Memorial Park - 12 min walk
  • Showa-shinzan - 6 min drive
  • Showashinzan Ropeway - 6 min drive
  • Toyako Forest Museum - 8 min drive

Getting around

  • Toya Station - 11 min drive
  • New Chitose Airport (CTS) - 78 min drive

Restaurants

  • Demekin — 4 min walk
  • Sangaku Kissa — 6 min walk
  • Horaiken Ramen — 6 min walk
  • Ippontei — 8 min walk
  • Cafe Jalibu — 3 min drive

About this property

Hotel Grand Toya

3-star hotel, walk to Lake Toya
A coffee shop/café, a meeting room, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, gift shops/newsstands, RV/bus/truck parking, and a ballroom are onsite. All 39 rooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and safes.
Hotel Grand Toya offers 39 air-conditioned accommodations with safes. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Japanese breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 1100 per person
  • 1 coffee shop/café

Things to do

  • Hot springs

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Japanese

Business services

  • 1 meeting room

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Electronic bidet
  • Hair dryer (on request)
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
This property's rollawayextra bed fee is charged for children ages 2-6

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 1100.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for Japanese breakfast: JPY 1100 per person (approximately)
  • Rollaway bed fee: JPY 1100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must indicate the correct number of guests, including children, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Grand Toya
Grand Toya
Hotel Grand Toya Toyako-Cho, Hokkaido, Japan
Hotel Grand Toya Hotel
Hotel Grand Toya Toyako
Hotel Grand Toya Hotel Toyako

Frequently asked questions

Can I cancel my reservation for free at Hotel Grand Toya and receive a full refund?
Yes, Hotel Grand Toya offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Toya cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Grand Toya?
As of Apr 17, 2021, prices found for a 1-night stay for 2 adults at Hotel Grand Toya on Apr 21, 2021 start from $75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Grand Toya pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Grand Toya?
Self parking is free at this property.
What time is check-in at Hotel Grand Toya?
Check-in is from 2 PM - 9 PM.
What time is check-out at Hotel Grand Toya?
Check-out is at 10 AM.
Where is Hotel Grand Toya located?
Situated near the boardwalk, this hotel is steps from Toyako Onsen and Lake Toya. Usuzanfunka Memorial Park and Shikotsu-Toya National Park are also within 2 mi (3 km).

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 19 out of 105 reviews
5 - Excellent 18%
Rating 4 - Good. 40 out of 105 reviews
4 - Good 38%
Rating 3 - Okay. 31 out of 105 reviews
3 - Okay 30%
Rating 2 - Poor. 11 out of 105 reviews
2 - Poor 10%
Rating 1 - Terrible. 4 out of 105 reviews
1 - Terrible 4%

3.7/5

Cleanliness

3.8/5

Staff & service

3.9/5

Amenities

3.3/5

Property conditions & facilities

3/5 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and good service
Our family of 4 stayed in a very comfortable spacious room. Really incredible that its so spacious. The hotel is really value for money. They were very generous with their food, their amenities and though the onsen is not as big as those very big hotels, I like the privacy and its comfortable enough for our one night stay. The lady serving us our breakfast was very polite and sincere. She also taught us some Japanese meal customs. It can be seen that that food was prepared with dedication. We enjoyed both the breakfast and dinner. Thanks for the good service.
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very close to the bus station. Good onsen. Great dinner and breakfast. Nice staff. Area was nice. Room view was majestic. 10a checkout time was kind of too early. Free luggage storage only until12p. Hallway smelled bad like someone smoked there.
Stayed 1 night in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night with firework
Excellent location and friendly staff. The hotel is a bit old, yet it is comfortable. It is good to see the firework inside the room (first 10 mins of the show).
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly situated traditional onsen hotel.
Had a great time. Situation perfect. Staff excellent. Onsen functions well even if it's not the most beautiful.
Stayed 1 night in Sep 2019

Supercharge your planning powers

Use the Expedia app to organize your entire trip and find mobile-exclusive deals on the go.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code