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Overview of The Windsor Hotel TOYA

Photo gallery

In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

The Windsor Hotel TOYA

5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationToyako Onsen13 min drive
    Popular LocationUsuzanfunka Memorial Park13 min drive
    Popular LocationToyako Forest Museum13 min drive

Choose dates to view prices

  • Junior Twin Room, Non Smoking, Ocean View

    Photos of Junior Twin Room, Non Smoking, Ocean View

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Large Twin Beds
    More detailsJunior Twin Room, Non Smoking, Ocean View

  • Superior Double Room, Non Smoking, Lake View

    Photos of Superior Double Room, Non Smoking, Lake View

    Room amenities

    • 431 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Double Room, Non Smoking, Lake View

  • Junior Twin Room, Smoking, Ocean View

    Photos of Junior Twin Room, Smoking, Ocean View

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Large Twin Beds
    More detailsJunior Twin Room, Smoking, Ocean View

  • Superior Double Room, Non Smoking, Ocean View

    Photos of Superior Double Room, Non Smoking, Ocean View

    Room amenities

    • 431 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Double Room, Non Smoking, Ocean View

  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Lake View

    Photos of [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Lake View

    Room amenities

    • 430 sq ft
    • Lake view
    • Sleeps 3
    • 2 Twin Beds
    More details[Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Lake View

  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Ocean View

    Photos of [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Ocean View

    Room amenities

    • 430 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Twin Beds
    More details[Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Smoking, Ocean View

  • Junior Twin Room, Non Smoking, Lake View

    Photos of Junior Twin Room, Non Smoking, Lake View

    5/5 guest room rating

    Room amenities

    • 58 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Large Twin Beds
    More detailsJunior Twin Room, Non Smoking, Lake View

  • Junior Twin Room, Smoking, Lake View

    Photos of Junior Twin Room, Smoking, Lake View

    Room amenities

    • 624 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Large Twin Beds
    More detailsJunior Twin Room, Smoking, Lake View

  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Lake View

    Photos of [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Lake View

    Room amenities

    • 624 sq ft
    • Lake view
    • Sleeps 3
    • 2 Large Twin Beds
    More details[Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Lake View

  • Exclusive Quadruple Room, 4 Bedrooms

    Photos of Exclusive Quadruple Room, 4 Bedrooms

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 4
    • 4 Twin Beds
    More detailsExclusive Quadruple Room, 4 Bedrooms

  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Ocean View

    Photos of [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Ocean View

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Large Twin Beds
    More details[Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Non Smoking, Ocean View

  • Superior Twin Room, Smoking, Lake View

    Photos of Superior Twin Room, Smoking, Lake View

    Room amenities

    • 431 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Twin Room, Smoking, Lake View

  • Superior Twin Room, Smoking, Ocean View

    Photos of Superior Twin Room, Smoking, Ocean View

    Room amenities

    • 431 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Twin Room, Smoking, Ocean View

  • Executive Twin Room, 1 Bedroom, Non Smoking, Ocean View

    Photos of Executive Twin Room, 1 Bedroom, Non Smoking, Ocean View

    Room amenities

    • 980 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsExecutive Twin Room, 1 Bedroom, Non Smoking, Ocean View

  • Superior Twin Room, Non Smoking, Ocean View

    Photos of Superior Twin Room, Non Smoking, Ocean View

    4.3/5 guest room rating

    Room amenities

    • 431 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Twin Room, Non Smoking, Ocean View

  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Lake View

    Photos of [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Lake View

    Room amenities

    • 624 sq ft
    • Lake view
    • Sleeps 3
    • 2 Large Twin Beds
    More details[Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Lake View

  • [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Ocean View

    Photos of [Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Ocean View

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Large Twin Beds
    More details[Half-board (Buffet Dinner until 19:30)]Junior Twin Room, Smoking, Ocean View

  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Lake View

    Photos of [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Lake View

    Room amenities

    • 430 sq ft
    • Lake view
    • Sleeps 3
    • 2 Twin Beds
    More details[Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Lake View

  • [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Ocean View

    Photos of [Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Ocean View

    Room amenities

    • 430 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Twin Beds
    More details[Half-board (Buffet Dinner until 19:30)]Superior Twin Room, Non Smoking, Ocean View

  • Deluxe Twin Room

    Photos of Deluxe Twin Room

    Room amenities

    • 538 sq ft
    • Bay view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsDeluxe Twin Room

  • Junior Double Room, Non Smoking, Lake View

    Photos of Junior Double Room, Non Smoking, Lake View

    Room amenities

    • 624 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsJunior Double Room, Non Smoking, Lake View

  • Exclusive Quadruple Room, 4 Bedrooms

    Photos of Exclusive Quadruple Room, 4 Bedrooms

    Room amenities

    • 624 sq ft
    • Lake view
    • Sleeps 4
    • 4 Twin Beds
    More detailsExclusive Quadruple Room, 4 Bedrooms

  • Junior Double Room, Non Smoking, Ocean View

    Photos of Junior Double Room, Non Smoking, Ocean View

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsJunior Double Room, Non Smoking, Ocean View

  • Design Twin Room

    Photos of Design Twin Room

    Room amenities

    • 538 sq ft
    • Bay view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsDesign Twin Room

  • Traditional Room, Non Smoking

    Photos of Traditional Room, Non Smoking

    Room amenities

    • 710 sq ft
    • Partial ocean view
    • Sleeps 2
    • 2 Twin Futons
    More detailsTraditional Room, Non Smoking

  • Superior Twin Room, Non Smoking, Lake View

    Photos of Superior Twin Room, Non Smoking, Lake View

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Twin Room, Non Smoking, Lake View

About this area

Toyako

The Windsor Hotel TOYA is located in Toyako. Lake Toya and Shikotsu-Toya National Park reflect the area's natural beauty and area attractions include Rusutsu Resort and Toyako Forest Museum. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with mountain biking.
Visit our Toyako travel guide
View in a map
Map
Popular Location

What's nearby

  • Lake Toya - 11 min drive
  • Toyako Onsen - 13 min drive
  • Usuzanfunka Memorial Park - 13 min drive
  • Toyako Forest Museum - 13 min drive
  • Zenko-ji Temple - 19 min drive

Getting around

  • Toya Station - 19 min drive
  • New Chitose Airport (CTS) - 88 min drive

Restaurants

  • Suyama — 1 min walk
  • Gilligans Island — 1 min walk
  • たけよし — 11 min drive
  • Namihei — 11 min drive
  • Namihei — 11 min drive

About this property

The Windsor Hotel TOYA

Luxurious slopeside hotel with a full-service spa
Enjoy direct access to the slopes and an indoor pool at The Windsor Hotel TOYA during the winter, and return in the summer for a round at the hotel's golf course. All 368 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Refrigerators, room service, and free newspapers are among the other amenities available to guests.
The Windsor Hotel TOYA offers 368 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is equipped with hot springs/mineral springs and a spa tub. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Free train station pick-up shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily: JPY 3564 per person
  • 7 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Fitness center
  • Full-service spa
  • Horse riding/rentals
  • Hot springs
  • Indoor pool
  • Segway rentals/tours
  • Shopping
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 1 meeting room
  • Conference space

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot springs/mineral springs
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa tub
  • Thalassotherapy

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6 AM - midnight
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 300 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 3564 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA Hotel
The Windsor Hotel TOYA Toyako
The Windsor Hotel TOYA Hotel Toyako

Frequently asked questions

Can I cancel my reservation for free at The Windsor Hotel TOYA and receive a full refund?
Yes, The Windsor Hotel TOYA offers free cancellation on select room rates, because flexibility matters! Please refer to The Windsor Hotel TOYA cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Windsor Hotel TOYA?
As of Jan 17, 2021, prices found for a 1-night stay for 2 adults at The Windsor Hotel TOYA on Jan 31, 2021 start from $171, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Windsor Hotel TOYA have a pool?
Yes, this property has an indoor pool and a children's pool.
Is The Windsor Hotel TOYA pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Windsor Hotel TOYA?
Limited spots are available.
What time is check-in at The Windsor Hotel TOYA?
Check-in is from 3 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at The Windsor Hotel TOYA?
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Where is The Windsor Hotel TOYA located?
Set amidst the mountains, this ski-in/ski-out hotel in Toyako is 2.5 mi (4.1 km) from Shikotsu-Toya National Park and within 6 mi (10 km) of Lake Toya and Toyako Forest Museum. Usuzanfunka Memorial Park and Toyako Onsen are also within 9 mi (15 km).
4.3
Excellent
Rating 5 - Excellent. 262 out of 472 reviews
5 - Excellent 56%
Rating 4 - Good. 150 out of 472 reviews
4 - Good 32%
Rating 3 - Okay. 29 out of 472 reviews
3 - Okay 6%
Rating 2 - Poor. 19 out of 472 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 472 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
All are perfect but the dinner buffer seems a bit too less variety of food but with extremely high price. In addition, it is disappointed that the outdoor public onsen place is alternative by gender day by day
Stayed 1 night in Jan 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
Stayed 1 night in Jan 2020

3/5 Okay

Happy face iconLiked: Cleanliness, room comfort
Sad face IconDisliked: Staff & service
Terrible service at restaurant
Hotel is huge with more than 200 rooms, no Japanese onsen feel. We ate at the “Out of Africa” restaurant , food was tasty but service was not attentive at all. The main course was served without cutlery. Wine was not refilled automatically. Room is big but decor looks like hotels in USA.
Stayed 1 night in Jun 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

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