- Liked: Staff & service, amenities, property conditions & facilities
Clean and nice location. The breakfast is good and there is a good Chinese restaurant in the building.
Stayed 1 night in Jan 2019
Photo gallery
Reviews
51 reviews
Amenities
- Pool
- Free WiFi
- Breakfast included
- Free Parking
Map
18, Kerey and Zhanibek Khans Street, Nur-Sultan
What's nearby
- Keruen
- 2 min drive
- Islamic Centre
- 3 min drive
- Kazakhstan Central Concert Hall
- 4 min drive
- Astana (TSE-Astana Intl.)
- 16 min drive
Choose dates to view prices
Book online or call:
1-800-238-0767Twin Room
Room Amenities
- 291 sq ft
- Sleeps 3
- 2 Twin Beds
More detailsSuperior Room
Room Amenities
- 323 sq ft
- Sleeps 3
- 1 Double Bed
More detailsDeluxe Room
Room Amenities
- 538 sq ft
- City view
- Sleeps 3
- 1 Double Bed
More detailsLuxury Suite
Room Amenities
- 646 sq ft
- City view
- Sleeps 3
- 1 Double Bed
More details
About this area
Nur-Sultan
Located in Nur-Sultan, Royal Park Hotel & SPA is in the business district and near the airport. Kazakhstan Central Concert Hall and Schoolchildren's Palace are cultural highlights, and some of the area's landmarks include Bayterek Tower and Singing Fountain.
What's nearby
- Keruen - 2 min drive
- Islamic Centre - 3 min drive
- Singing Fountain - 3 min drive
- Parliament of Kazakhstan - 4 min drive
- Kazakhstan Central Concert Hall - 4 min drive
Getting around
- Astana Railway Station - 27 min drive
- Astana (TSE-Astana Intl.) - 21 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking
Free extended parking
Roundtrip airport shuttle (surcharge) during limited hours
Airport shuttle at scheduled times, on request
Area shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 7 AM–10:30 AM
2 restaurants and 1 coffee shop/café
1 bar
Free daily reception
24-hour room service
Coffee/tea in common area(s)
Things to do
Full-service spa
Indoor pool
Family friendly
Dry cleaning service
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Languages spoken
Azerbaijani
English
Russian
Turkish
Business services
Business center
Meeting rooms
Conference center (65 square feet of space)
Spa
2 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Bathtub
Deep soaking bathtub
Free toiletries
Hair dryer
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Desk
Free local calls
Phone
Safe
Slippers
Policies
Check-in
Check-in available 24 hours
Check-out
Check-out before noon
Special check-in instructions
- Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.
Pets
- Pets allowed
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for KZT 5000.0 per night.
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: KZT 4500 per vehicle (one way)
- Rollaway bed fee: KZT 5000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Property is also known as
- Astana Hotel
- Hotel Astana
- Royal Park Hotel Astana
- Royal Park Hotel Nur-Sultan
- Royal Park Nur-Sultan
- Hotel Royal Park Hotel & SPA Nur-Sultan
- Nur-Sultan Royal Park Hotel & SPA Hotel
- Royal Park Hotel
- Royal Park
- Hotel Royal Park Hotel & SPA
- Astana Hotel
- Royal Park Hotel SPA
- Royal Park Hotel Nur-Sultan
- Royal Park Hotel
- Royal Park Nur-Sultan
- Royal Park
- Hotel Royal Park Hotel & SPA Nur-Sultan
- Nur-Sultan Royal Park Hotel & SPA Hotel
- Hotel Royal Park Hotel & SPA
- Royal Park Hotel & SPA Nur-Sultan
- Astana Hotel
- Royal Park Hotel SPA
- Royal Park Hotel Nur-Sultan
- Royal Park Hotel
- Royal Park Nur-Sultan
- Royal Park
- Hotel Royal Park Hotel & SPA Nur-Sultan
- Nur-Sultan Royal Park Hotel & SPA Hotel
- Hotel Royal Park Hotel & SPA
- Royal Park Hotel & SPA Nur-Sultan
- Astana Hotel
- Royal Park Hotel SPA
- Royal Park Hotel & SPA Hotel
- Royal Park Hotel & SPA Nur-Sultan
- Royal Park Hotel & SPA Hotel Nur-Sultan
Frequently asked questions
- Disliked: Staff & service
You are treated like a thief and you will be asked to pay a deposit in case you steel sthing from the minibar
Stayed 2 nights in Dec 2018
- Liked: Cleanliness, staff & service, property conditions & facilities
Cart was broken, had to carry bags. Everything else was just fine.
Stayed 1 night in Nov 2018
Poor service
I have contacted the hotel about the airport shuttle. Heard nothing from them. On the arrival mentioned at the reception on that matter. No apologies were given. Poor service and customer care
Stayed 1 night in Aug 2018
- Liked: Staff & service, room comfort
Nice hotel but cold inside the room. They give y
Nice hotel but cold inside the room. They give yOur heater.
Stayed 4 nights in Aug 2018