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"Great location, walkable to Darling Harbour and lots to do around the area."

"Fabulous suite with views. Excellent service. "

"Lovely room, excellent service - the entire staff was"

"Overall the place was really nice to stay at, friendly service and everything there at your fingertips! thank you for having me, I appreciate it."

"We loved the customer service at the Shangri-La. Our room was understandably not ready when we arrived at 9am but they suggested we freshen up in the gym change room. It was lovely to take a shower and change into a fresh set of clothes after a long flight. Our room became available before noon. The bathroom was quite spacious and the lighting in the room was soft and not harsh. Everyone we spoke to was accomodating and pleasant. Good location close to Circular Quay, the Rocks, and public transportation."

"Nice hotel"

"Friendly staff Great location Hotel amenities Great breakfast Comfy beds Definitely recommend…"

"Stayed here for a weekend staycation, our room was in the pinnacle tower and was very clean and spacious. Staff were very helpful, attentive and kind. If staying here I would recommend staying in a pinnacle tower room as the normal tower looked to be busy at all times of the day. "

"Very convenient "