Very disappointed. We arrived and had no idea where to park. There were no signs anywhere regarding the parking being underground. When we went to check-in, there was only one person at the counter and multiple customers trying to check-in. When we did get checked in, we had reserved a suite for $150, she informed me that was not available and gave me a king room for $140. We lost an entire room and only got a $10 difference in room cost. The room cost was unacceptable for the size of room. We will never stay at this location again. Extemely disappointed.