Ogliastro Marina Vacations from $1,244

Overall great hotel, staff very helpful, good location

It's a nice property, close to Amalfi town center. Service was top notch.

The location of the Excelsior is superb, overlooking the Bay of Naples. If you have the port side rooms you wake up to Vesuvius across the Bay and can watch its many moods throughout the day. On the roof top terrace you can watch the lights turn on in the city and see Vesuvius become a presence that is hard to ignore. The bed was the most comfortable bed I have ever slept in, and we needed it after 12 days of negotiating the cobblestone streets of the Amalfi Coast, averaging 6 miles a day, and we're senior citizens! This hotel holds a special place in my heart. The breakfast alone is worth staying here! The staff was super nice. The hotel is a piece of old Italian luxury and has to be experienced.

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

Very clean and very helpful staff