Book Okotoks Bed & Breakfast

"We booked this hotel for 2 nights. When we got to the property, we liked the location. The front staff lady was very kind and helpful. However the room we were given was very dirty. Mold in the bathroom hair all over the bed and floors. Dried blood on the curtains. Surfaces still had filth on them, couldnt take your shoes off as the floors were dirty. We asked for a refund, they would only honor 1 night refund because we stripped the bed to see if there was more in the sheets, which there was. The reason given to us, because we unmade the bed, and the cleaners werent on side, they couldnt rent the room now for the night, even though it was in no condition to rent to anyone. The front staff told us the owner/manager was aware of the state of the room, and still allowed us to stay in it. I was horrified that they new the condition of the room, but refused to give us a full refund. So we had to walk away and they got 1 night payment out of it. I have learnt my lesson, do not believe the photos you see when booking a room. I do not recommend this property. "

"Breakfast and staff great. I had a room on the main floor. Felt like I was in a basement with small windows etc. "

"I never write reviews, but I am today, because you must avoid this hotel. Our safety was threatened. This extremely run down establishment is in a shady part of town. There were gang members starring us down when we got there. We saw a woman trying to break into a car with a Slim Jim, in plain daylight, in the parking lot. The hotel attendants are protected by a cage. The lobby smelled like strong disinfectant to hide urine smell. Every customer scared us. There were (what appeared to be stolen) bicycles broken down, missing parts, abandoned by the garbage bin. The suite we rented had the bedroom window siliconed shut and both windows had 2 X 6 planks to prevent breaking and entering. The door had been kicked in multiple times, and poorly repaired. The door jamb was destroyed, and camouflaged by a flimsy piece of MDF molder. A toddler could have forced her way into this suite. The suite smelled strongly of mold, everything was completely run down. There were no butter knives in the cutlery drawer... we figured because they likely present with stabbing risk... We took the vehicle to go back to the caged lady at the front desk because we felt unsafe crossing the parking lot on foot at 4:00 PM. She did little to help us. I trust she felt unsafe leaving her cage. We quickly left after being refused a refund. We found refuge in a better hotel. Expedia should not be doing business with this establishment. It is a dark, moldy, smelly stain on your corporate reputation. Please refund"

"Great property, heated outdoor pool and the attached pub is a gem. Great longtime friendly staff all throughout the hotel!!!!"

"The location was centeral and the price was good. Breakfast was good. It was clean. Beds were comfy. Good value."

"It was an amazing stay! Anytime I come to Calgary and need somewhere to stay i will be staying here from now on!!"

"This place was full of homeless people in the lobby. It did not feel safe. The staff could not have cared less. The elevator was not working. There was no coffee available. You had to ask the front desk for a cup and the cream and sugar likely because all the vagrants are having out in there taking it. This was the first and last time staying there. We have stayed at the Best Western up the block several times with zero issues. This means they have figured out how to keep these people from hanging out in their building and parking lot. The staff at the front desk of the best western should be training your staff. They look depressed, are lazy and seem to only care to do the bare minimum and only speak when spoken to. What a waste of money. Would urge people to stay somewhere else."

"Breakfast was excellent. Staff was helpful and friendly. "

"Clean room, pool/hot tub, check in and out was a breeze. Free breakfast exceeded expectations. Would stay again for sure"