Old Town Spring Vacations from $213

What really stood out during my stay was the incredible staff. Seriously, they made the entire experience so smooth and effortless from check-in to check-out. It makes such a difference when every interaction is handled with professionalism and a genuine smile—they are the heart of this hotel. Everything was perfect, which is why I gave this hotel 5 stars on Expedia and I will absolutely be choosing to stay here again on my next visit. Highly recommend!

Impeccable service and property.

Bathroom was dated and toilet set had to be replaced. The air conditioner was not cooling properly and the filter was never replaced

It was good, got what I expected due to the price

My family has stayed at this location several times over the last 10+ years, including 3 times since it rebranded as the Moran. After moving to another nearby hotel for our frequent trips to Houston, we were optimistic that the renovation and new ownership would have a lasting impact. There were several service related hiccups during our most recent stay which I worry points to a larger trend. The front desk, who is the face of the hotel, was very un-accommodating and even said "that's not my department" when we asked when our room would be ready 2 HOURS after their posted check-in time (we had been waiting for over 4 hours at this point). We also had a gentleman knock on our door several times, with a do not disturb sign clearly visible on the handle, to "check the mini-bar" 2 hours after we arrived. The hotel also promotes a virtual text agent but never responds to it. Lastly, the pool was inaccessible on the morning of our check-out due to a baptism being performed in the pool by one of their large groups. Overall, the renovation is nice but the service is lacking. We gave the refreshed property a fair shot but will be moving back to the Hotel Zaza which I recommended to anyone wanting a hotel experience 4* level service in the area.