8.2/10 Very Good! (1,011 reviews)
The location is great . But it was one of the worst experiences I’ve ever had.
When i arrived 1:00 pm i requested early check in and i was charged for it . Not expecting anything free . I was more than okay with the extra charge .
The condo had not been cleaned. It took over 3 hours for housekeeping to arrive and prepare the condo.
I was told by the front desk that because I booked through a third part ( Expedia I’m assuming) they were unable to assist me with any issues. Instead I was instructed to call a number in Arizona for help . Even for basic request like extra towels . Which was extremely inconvenient.
The pillow were extremely dirty . I took photos and reported the issue . Housekeeping said they couldn’t replace them again call that Arizona number.
Overall , this was a ver frustrating experience 😔
Reviewed on Mar 17, 2026
