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Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Exterior
Outdoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Balcony) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4.0 star property

3.5/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
8686 Palm Pkwy, Orlando, FL, 32836

Explore the area

  • Popular LocationMary Queen of the Universe Shrine5 min drive
  • Popular LocationLittle Lake Bryan6 min drive
  • Popular LocationOrlando Vineland Premium Outlets7 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)23 min drive

Room options

About this area

Orlando

Located in Orlando, Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel is near theme parks. Disney Springs® and Disney Springs® Area are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Aquatica. Disney's Hollywood Studios® and Epcot® are not to be missed. Guests love the hotel's quiet location.

What's nearby

  • Lake Bryan - 4 min drive
  • Mary Queen of the Universe Shrine - 5 min drive
  • Little Lake Bryan - 6 min drive
  • Disney Springs® - 7 min drive
  • Orlando Vineland Premium Outlets - 7 min drive

Getting around

  • Orlando Station - 22 min drive
  • Orlando Intl. Airport (MCO) - 23 min drive

Restaurants

  • Havana's Cafe - 3 min walk
  • Hooters - 4 min walk
  • Denny's - 4 min walk
  • Olive Garden - 4 min walk
  • IHOP - 6 min walk

About this property

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4-star hotel near Disney Springs®
Consider a stay at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel and take advantage of a terrace, dry cleaning/laundry services, and car rentals on site. Be sure to enjoy a meal at H Street Grille, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • An outdoor pool with a waterslide
  • Free self parking
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and express check-out
  • ATM/banking services, concierge services, and an elevator
  • Guest reviews speak highly of the quiet location
Room features
All 200 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10.00-20.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • H Street Grille
  • H Street Lounge

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (1200 square feet of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 14.57 per accommodation, per night
The resort fee includes:
  • Shuttle service
  • Phone calls
  • Faxes

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 10.00 and USD 20.00 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Hotel
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Orlando

Frequently asked questions

Does Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel on Dec 12, 2022 start from $93.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?

Check-in is from 3:00 PM - 2:00 AM.

What time is check-out at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?

Check-out is at 11:00 AM.

Where is Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel located?

Situated in Orlando, this hotel is within 2 mi (3 km) of Lake Bryan, Disney Springs®, and Disney Springs® Area. Orlando Vineland Premium Outlets and Splitsville Luxury Lanes & Dinner Lounge are also within 3 mi (5 km).

Can I cancel my reservation for free at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 306 out of 947 reviews" "
" "5 - Excellent 32%
Rating 4 - Good. 241 out of 947 reviews" "
" "4 - Good 25%
Rating 3 - Okay. 169 out of 947 reviews" "
" "3 - Okay 18%
Rating 2 - Poor. 109 out of 947 reviews" "
" "2 - Poor 12%
Rating 1 - Terrible. 122 out of 947 reviews" "
" "1 - Terrible 13%

3.7/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3.5/5

Eco-friendliness

4/5 Good

Deepak Thirumazhisai
Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Customer see could have been better

3/5 Okay

Grace, Providence
Business traveler
It was closed to my convention venue
Stayed 3 nights in Nov 2022

1/5 Terrible

Sayli
Traveled with group
Disliked: Staff & service
Horrible experience, they charged $100.00 more after the bill was paid in full at front when we checked in
Stayed 2 nights in Nov 2022

2/5 Poor

Christy
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am only reviewing this property as poor because I booked they expedia, and they charged accordingly. Got to the hotel and they charged me almost $100 plus another $117. I was told I would be refunded by the end of the day or the next morning and I still have not received my refund and it is the next afternoon. And now I cannot get ahold of anyone at the hotel to tell me what is going on. Other than that it was very clean and well kept, but I’m not happy about basically being charged twice.
Stayed 2 nights in Nov 2022

3/5 Okay

Gabriel
Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Hotel is advertised as “4-stars”, but it’s far from it. I’ve stayed in other Crowne plaza before and this is not how they look like. The elevators, floors in general, bathrooms are dirty and have broken pieces of tiles and you can even see the terminations are not done correctly. The shower is old and needs refurbishment. The rooms are dark and cold, even with the AC off. The pillows are not comfortable and the beds too firm. The overall condition is not a 4-star hotel and you can see it in every detail of the facility. This should 3-stars at most. The housekeeper kept knocking the door just to ask if I needed service and had me sign a paper to confirm i didn’t need it. Which is a first and rude to knock for for so long (i was sleeping). The receptionists were awesome though. Both were friendly and knew their business. The food was ok, at least you can it eat.
Stayed 1 night in Nov 2022

5/5 Excellent

Johnny, Hartford City
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2022

4/5 Good

Hamza
Traveled with family and small children
Liked: Cleanliness, staff & service
Every thing is ok excpt the left was very old and the AC in the room

5/5 Excellent

Robert J
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. I would like to see more of a rotation of food for breakfast if you stay multiply days.

2/5 Poor

Theresa
Traveled with partner
Disliked: Amenities, property conditions & facilities
If you have ever stayed at any other Crown Plaza, don't expect the same accommodations here! This is more like a Howard Johnson's. There is nothing posh at this place except the price! I was VERY disappointed and would never recommend this hotel to anyone!

2/5 Poor

Hind
Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty! Bedsheets not changed for 6days, pillows super small not standard or king! Nightstands not cleaned at all as well as coffee table. Carpet in room very dirty and not vaccumed. Fridge not cooling and sink in bathroom water pressure is poor.