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Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
Balcony
Balcony

Guest reviews

4.6/5 Wonderful
999 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationSeaWorld® Orlando8 min drive
Popular LocationDiscovery Cove9 min drive
Popular LocationAquatica13 min drive
AirportOrlando, FL (MCO-Orlando Intl.)15 min drive

Choose dates to view prices

  • Room, 1 King Bed, Resort View

    4.7/5 guest room rating

    Room amenities

    • 480 sq ft
    • Resort view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Resort View
  • Room, 1 King Bed, Lake View (Guest)

    4.5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lake View (Guest)
  • Executive Suite, 1 King Bed, Lakeside (Lakefront)

    5/5 guest room rating

    Room amenities

    • 926 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Lakeside (Lakefront)
  • Club Room, 1 King Bed, Resort View (High floor)

    4.3/5 guest room rating

    Room amenities

    • 463 sq ft
    • Resort view
    • Sleeps 4
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Resort View (High floor)
  • Room, 1 King Bed, Lakeside (Lake Front)

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lakeside (Lake Front)
  • Club Room, 1 King Bed, Lake View (High floor)

    Room amenities

    • 463 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Lake View (High floor)
  • Club Room, 1 King Bed, Lakeside (High Floor)

    Room amenities

    • 463 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Lakeside (High Floor)
  • Executive Suite, 1 King Bed, Lakeside (Club Level, High Floor)

    5/5 guest room rating

    Room amenities

    • 960 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Lakeside (Club Level, High Floor)
  • Club Room, 2 Queen Beds, Resort View

    Room amenities

    • 480 sq ft
    • Resort view
    • Sleeps 4
    • 2 Queen Beds
    More detailsClub Room, 2 Queen Beds, Resort View
  • Club Room, 2 Queen Beds, View

    Room amenities

    • 480 sq ft
    • Lake view
    • Sleeps 4
    • 2 Queen Beds
    More detailsClub Room, 2 Queen Beds, View
  • Club Room, 2 Queen Beds, Lakeside (Club Level, High Floor)

    Room amenities

    • 480 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsClub Room, 2 Queen Beds, Lakeside (Club Level, High Floor)
  • Executive Suite, 2 Queen Beds, Lakeside (Lake Front)

    5/5 guest room rating

    Room amenities

    • 960 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Suite, 2 Queen Beds, Lakeside (Lake Front)
  • Executive Suite, 2 Queen Beds, Lakeside (Club Level, High Floor)

    Room amenities

    • 960 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Suite, 2 Queen Beds, Lakeside (Club Level, High Floor)
  • Room, 2 Queen Beds, View

    5/5 guest room rating

    Room amenities

    • 480 sq ft
    • Lake view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, View
  • Room, 2 Queen Beds, Lakeside (Lake Front)

    5/5 guest room rating

    Room amenities

    • 480 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Lakeside (Lake Front)
  • Room, 2 Queen Beds, Resort View

    4.3/5 guest room rating

    Room amenities

    • 480 sq ft
    • Resort view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Resort View

About this area

Orlando

Located in Orlando, The Ritz-Carlton Orlando, Grande Lakes is in the suburbs and on a lake. Arnold Palmer's Bay Hill Golf Club and Grand Cypress Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit SeaWorld® Orlando and Discovery Cove. Traveling with kids? Make time for Aquatica, or check out an event or a game at Camping World Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Visit our Orlando travel guide
Map
Popular Location

What's nearby

  • Orange County Convention Center - 6 min drive
  • Pointe Orlando - 7 min drive
  • SeaWorld® Orlando - 8 min drive
  • Discovery Cove - 9 min drive
  • Aquatica - 13 min drive

Getting around

  • Kissimmee Station - 23 min drive
  • Orlando Intl. Airport (MCO) - 15 min drive

Restaurants

  • Norman's - 7 min walk
  • McDonald's - 3 min drive
  • Subway - 3 min drive
  • Wendy's Old Fashioned Hamburgers - 3 min drive
  • Lakeside Panini Bistro - 3 min drive
Questions about this property?Find answers

About this property

The Ritz-Carlton Orlando, Grande Lakes

5-star family-friendly resort near SeaWorld® Orlando
4 restaurants, a full-service spa, and a golf course are available at this smoke-free resort. WiFi in public areas is free. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite. All 582 rooms offer comforts like premium bedding and down comforters, plus furnished balconies and LCD TVs with cable channels. Guests will also find iPod docks, 24-hour room service, and WiFi.
The Ritz-Carlton Orlando, Grande Lakes offers 582 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An outdoor pool and a spa tub are on site. Other recreational amenities include a lazy river, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic.

The spa is open daily.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per day)
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: USD 40 per night
Electric car charging station
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7 AM–11 AM: USD 20-35 for adults and USD 20-35 for children
4 restaurants and 1 coffee shop/café
2 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in common area(s)

Things to do

18 holes of golf
3 outdoor tennis courts
Aerobics classes
Arcade/game room
Bicycle rentals
Ecotours
Fitness center
Full-service spa
Golf driving range
Outdoor pool
Playground
Racquetball/squash
Sauna
Shopping
Spa tub
Steam room
Tennis
Volleyball

Family friendly

Arcade/game room
Children's club (surcharge)
Dry cleaning service
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Lazy river
Outdoor pool
Playground
Snack bar/deli
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

Business center
Meeting rooms
Conference space (47000 square feet)

Outdoors

Garden
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Terrace

Spa

40 treatment rooms
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Down comforter
Free cribs/infant beds
Heating
Linens
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Separate bathtub and shower
Towels

Entertainment

Cable channels
iPod dock
LCD TV
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Furnished balcony

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Safe
Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 20 March 2020 to 30 June 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Dogs and cats only
1 per room (up to 25 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.00
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 35 for adults, USD 20 and USD 35 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 65 per vehicle (one-way)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Guests are provided with hand sanitizer.
  • The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ritz-Carlton Grande Lakes
Ritz-Carlton Grande Lakes Hotel
Ritz-Carlton Grande Lakes Hotel Orlando
Ritz-Carlton Orlando Grande Lakes
Ritz-Carlton Orlando Grande Lakes Hotel
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Ritz-Carlton Orlando Grande Lakes Resort
Ritz-Carlton Grande Lakes Resort
Ritz Orlando
The Ritz Carlton Orlando Grande Lakes
RitzCarlton Orlando Gran s Or
Ritz Orlando
The Ritz-Carlton Orlando, Grande Lakes Resort
The Ritz-Carlton Orlando, Grande Lakes Orlando
Ritz-carlton Orlando Grande Lakes Hotel Orlando
The Ritz-Carlton Orlando, Grande Lakes Resort Orlando

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton Orlando, Grande Lakes and receive a full refund?
Yes, The Ritz-Carlton Orlando, Grande Lakes offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton Orlando, Grande Lakes cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ritz-Carlton Orlando, Grande Lakes?
As of Jul 5, 2020, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Orlando, Grande Lakes on Jul 6, 2020 start from $269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this resort have a pool?
Yes, this property has an outdoor pool.
Is this resort pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay.
How much is parking at this property?
Valet parking is available for USD 40 per night.
What time is check-in at this property?
Check-in is from 4 PM–midnight.
What time is check-out at The Ritz-Carlton Orlando, Grande Lakes?
Check-out is at 11 AM.
Does this resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 65 per vehicle, one-way, applies.
Where is this property located?
This family-friendly Orlando resort is located on a lake, within 3 mi (5 km) of SeaWorld® Orlando, Discovery Cove and Aquatica. The Wheel at ICON Park™ and Gatorland® are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for The Ritz-Carlton Orlando, Grande Lakes

4.6
Wonderful
5 - Excellent
758
4 - Good
150
3 - Okay
59
2 - Mediocre
20
1 - Poor
12
4.7
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The Ritz needs an adult only pool besides the spa pool that is reserved for spa guests only.

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Aug 2019

    3/5

    • Liked: Staff & service

    Property just ok Large conference going on ..... should have been told about this before hand. Could not get drink or food -

    Stayed 2 nights in Feb 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 4 nights in Feb 2020