The Ritz-Carlton Orlando, Grande Lakes

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Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas

Overview of The Ritz-Carlton Orlando, Grande Lakes

The Ritz-Carlton Orlando, Grande Lakes

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
4012 Central Florida Parkway, Orlando, FL, 32837

Explore the area

  • Popular LocationAquatica6 min drive
  • Popular LocationPointe Orlando7 min drive
  • Popular LocationOrange County Convention Center8 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)15 min drive

Choose dates to view prices

About this area


Located in Orlando, The Ritz-Carlton Orlando, Grande Lakes is in the suburbs and on a lake. Florida Mall and Pointe Orlando are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquatica and Wonderworks. Consider Orange Avenue for a night out, and don't miss SEA LIFE Orlando Aquarium if you're traveling with kids. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Aquatica - 6 min drive
  • Pointe Orlando - 7 min drive
  • Wonderworks - 7 min drive
  • Dr. P. Phillips Hospital - 7 min drive
  • Orange County Convention Center - 8 min drive


  • Norman's — 16 min walk
  • Sushi Kichi Japanese Restaurant — 3 min drive
  • Pearl's Chinese Restaurant — 3 min drive
  • Sharks Underwater Grill — 4 min drive
  • Mellow Mushroom — 4 min drive

Getting around

  • Kissimmee Station - 14 min drive
  • Orlando International Airport (MCO) - 15 min drive

About this property

The Ritz-Carlton Orlando, Grande Lakes

5-star luxury resort by the lake
Tee up with amenities like 18 holes of golf and a driving range at The Ritz-Carlton Orlando, Grande Lakes. Indulge in a body wrap, a manicure/pedicure, and a massage at The Ritz-Carlton Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants. The health club offers yoga classes and aerobics classes; other things to do include volleyball, racquetball/squash, and golfing.
You'll also find perks like:
  • An outdoor pool with a lazy river, cabanas, and sun loungers
  • An electric car charging station, 3 outdoor tennis courts, and valet parking (surcharge)
  • Limo/town car service, a 24-hour front desk, and express check-in
  • Guest reviews say great things about the helpful staff
Room features
All 582 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like furnished balconies and laptop-friendly workspaces.
Other amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with designer toiletries and separate tubs/showers
  • LCD TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 3 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Bicycle rentals
  • Ecotours
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)


  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (47000 square feet)
  • Meeting rooms


  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace


  • 40 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking


  • Renovated entire property - July 2021
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Premium bedding


  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels


  • Cable channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony


  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Similar properties

See similar properties



Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18


Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Dogs and cats welcome
1 per room (up to 25 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.00
Free cribs (infant beds)

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40 per accommodation, per night
The resort fee includes:
  • Sporting facilities or equipment
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 65 per vehicle (one-way)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ritz-Carlton Grande Lakes
Ritz-Carlton Grande Lakes Hotel
Ritz-Carlton Grande Lakes Hotel Orlando
Ritz-Carlton Orlando Grande Lakes
Ritz-Carlton Orlando Grande Lakes Hotel
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Ritz-Carlton Orlando Grande Lakes Resort
Ritz-Carlton Grande Lakes Resort
Ritz Orlando
The Ritz Carlton Orlando Grande Lakes
RitzCarlton Orlando Gran s Or
Ritz Orlando
The Ritz-Carlton Orlando, Grande Lakes Resort
The Ritz-Carlton Orlando, Grande Lakes Orlando
Ritz-carlton Orlando Grande Lakes Hotel Orlando
The Ritz-Carlton Orlando, Grande Lakes Resort Orlando

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 745 out of 993 reviews
5 - Excellent 75%
Rating 4 - Good. 149 out of 993 reviews
4 - Good 15%
Rating 3 - Okay. 60 out of 993 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 993 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 993 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking path and pools. Beware that there's a $40/day resort fee on top of the room and tax. If you bring a car, valet parking is $43/day. Very nice, but expensive.
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Has everything you need in one place. The JW is connected which has a lazy river the best pool for kids. So many activities The entire property reminds me alice in wonderland with gardens that look like a maze - great for instagram pictures! Obstacles course movies, a running trail. I would come back so i could see more
Stayed 3 nights in Sep 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Sleep in your clothes!
I love this hotel, I’ve stayed here several times. I’ve never had an experience like I just did here… woken up by housekeeping at 8:53 in the morning. Who in the heck wakes up a guest at 8:53 to see if they’ve checked out when checkout time is 12 noon?!? Boy, did the housekeeper get a surprise when I jumped out of bed and answered the door with nothing but a towel held in front of me! She did two faint knocks with her keycard and was proceeding right on in. I complained to the manager, he was very apologetic and offered me a return trip. So, huge kudos to him. However, I asked for additional coffee pods to be sent up since I was now wide awake on my vacation. He gladly sent the request through the appropriate channels. My boyfriend was standing in front of the coffee maker, 14 feet away from the door and he heard a faint knock, we were expecting more coffee to be delivered, after all. He didn’t make it half way to the door to answer it and ANOTHER member from housekeeping was already walking through our door to deliver the coffee! WTHeck?!? The housekeeping staff here need to be retrained and told NOT to just go walking into peoples rooms, especially after one or two faint knocks on the door! Thankfully, after the first incident, we were up and dressed for the day. BUT, two “walk-ins” in the same morning is just too much! The second one was just completely unacceptable since we had already complained about the first one.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing! Shout-out to Taylor B in guest experience for all her help. My family had a great trip.
Stayed 4 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Destination Resort
This is a destination resort. We only initially stayed one night to be in the area for the AutoTrain from Sanford Florida to Virginia/DC. But when we arrived, we realized this was a special place. I told my wife, each time we use the AutoTrain we will add a couple of days to experience this venue. The Spoon and Fork restaurant is a special restaurant. The aged steak prices were over the top, but we had seafood and it was off the chart, as were the cocktails.
Stayed 1 night in Aug 2021