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Overview of Westgate Lakes Resort & Spa Universal Studios Area

Photo gallery

7 outdoor pools, pool umbrellas, sun loungers
7 outdoor pools, pool umbrellas, sun loungers
7 outdoor pools, pool umbrellas, sun loungers
7 outdoor pools, pool umbrellas, sun loungers
Balcony

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSeaWorld® Orlando4 min drive
    Popular LocationThe Wheel at ICON Park™7 min drive
    Popular LocationOrange County Convention Center9 min drive
    AirportOrlando, FL (MCO-Orlando Intl.)21 min drive
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  • Deluxe Villa, 1 Bedroom

    4.2/5 guest room rating

    Room amenities

    • 775 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsDeluxe Villa, 1 Bedroom
  • Room (Resort Select)

    4.3/5 guest room rating

    Room amenities

    • 495 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoom (Resort Select)
  • Studio (with Horror Nights Event Shuttle )

    Room amenities

    • 493 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio (with Horror Nights Event Shuttle )
  • Villa, 3 Bedrooms

    4.4/5 guest room rating

    Room amenities

    • 1689 sq ft
    • Sleeps 12
    • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds
    More detailsVilla, 3 Bedrooms
  • Villa, 2 Bedrooms

    4.3/5 guest room rating

    Room amenities

    • 1194 sq ft
    • Lake view
    • Sleeps 8
    • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
    More detailsVilla, 2 Bedrooms
  • Villa, 2 Bedrooms (with Horror Nights Event Shuttle )

    5/5 guest room rating

    Room amenities

    • 1194 sq ft
    • Sleeps 8
    • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
    More detailsVilla, 2 Bedrooms (with Horror Nights Event Shuttle )
  • Studio (Villa)

    4.1/5 guest room rating

    Room amenities

    • 493 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio (Villa)
  • Villa, 1 Bedroom

    3.7/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsVilla, 1 Bedroom
  • Deluxe Villa, 1 Bedroom (with Horror Nights Event Shuttle )

    5/5 guest room rating

    Room amenities

    • 800 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsDeluxe Villa, 1 Bedroom (with Horror Nights Event Shuttle )

About this area

Orlando

Located in Orlando, Westgate Lakes Resort & Spa Universal Studios Area is in the entertainment district and on a lake. Pointe Orlando and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Eola and Lake Eola Park. Traveling with kids? Make time for Universal Orlando Resort, or check out an event or a game at ESPN Wide World of Sports. Spend some time exploring the area's activities, including golfing, water skiing, and golf lessons. Guests appreciate the resort's location for the sightseeing.
Visit our Orlando travel guide
Popular Location

What's nearby

  • Discovery Cove - 3 min drive
  • Universal Orlando Resort - 4 min drive
  • SeaWorld® Orlando - 4 min drive
  • The Wheel at ICON Park™ - 7 min drive
  • Orange County Convention Center - 9 min drive

Getting around

  • Orlando Station - 13 min drive
  • AirportOrlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • Drafts Sports Bar & Grill — 1 min walk
  • Sids Bistro — 1 min walk
  • Brick House Tavern + Tap — 4 min drive
  • Yard House — 4 min drive
  • Vito's Chop House — 4 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

4-star family-friendly resort near Pointe Orlando
Along with 3 restaurants, this smoke-free resort has a marina and 7 outdoor pools. Free WiFi in public areas and free valet parking are also provided. Additionally, a full-service spa, 3 poolside bars, and a fitness center are onsite. All 1990 rooms provide conveniences like dining areas and sitting areas, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include DVD players, refrigerators, and microwaves. Weekly housekeeping is available.
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and safes. Accommodations offer separate dining areas. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

7 outdoor swimming pools and 7 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serenity Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking
  • Self parking (surcharge)

Food and drink

  • Breakfast available for a fee: USD 6.95-12.95 per person
  • 3 restaurants and 1 coffee shop/café
  • 3 poolside bars and 1 bar
  • Room service available

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space (25000 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina onsite
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per stay
Dogs and cats only
2 per room
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accomodation, per stay
  • Resort fee: USD 12.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.95 and USD 12.95 per person (approximately)
  • Pet fee: USD 150 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transportation to and from this property

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort & Spa Universal Studios Area Resort
Westgate Lakes Resort & Spa Universal Studios Area Orlando

Frequently asked questions

Can I cancel my reservation for free at Westgate Lakes Resort & Spa Universal Studios Area and receive a full refund?
Yes, Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on select room rates, because flexibility matters! Please refer to Westgate Lakes Resort & Spa Universal Studios Area cancellation policy on our site for more details about any exclusions or requirements.
Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?
Yes, this property has 7 outdoor pools and a children's pool.
Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?
Yes, this property allows dogs (limit 2 per room). There's a fee of USD 150 per stay. Service animals are exempt from fees.
How much is parking at Westgate Lakes Resort & Spa Universal Studios Area?
Valet parking is free at this property.
What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?
Check-in is from 4:00 PM - midnight.
What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?
Check-out is at 10 AM.
Where is Westgate Lakes Resort & Spa Universal Studios Area located?
This family-friendly Orlando resort is located on a lake, within 3 mi (5 km) of Dr. P. Phillips Hospital, Universal Orlando Resort and Discovery Cove. SeaWorld® Orlando and The Wheel at ICON Park™ are also within 3 mi (5 km).
3.9
Good
5 - Excellent
1,412
4 - Good
900
3 - Okay
460
2 - Poor
263
1 - Terrible
209

4.1/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the large property so you can walk, relax or head out to Idrive right next door.
Stayed 12 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great deal considering its around the same price as a hotel room at any other hotel... large premises, multiple pools, security, great staff. Only issue was the studio villa has a main entrance then branches into 2 rooms and can be noisy with the neighbors going in and out of the hallway and there's no way to avoid that.
Stayed 6 nights in Nov 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families that want to get away and stay for couple of days in the resort. No need to go anywhere else
Stayed 2 nights in Nov 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a huge tree outside our balcony so we couldn’t see the beautiful lake. Would’ve been an amazing view. Also tough crowd. Great resort but very sketchy residents. A few times I thought I was going to get jumped. Also the sheriffs were there constantly. Other than that we enjoyed our stay!
Stayed 3 nights in Oct 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
The property was nice there was an alligator in the lake. We didn’t have shuttles to anywhere not even the airport. Drafts at the front of the property was open the service we got there was terrible we ended up leaving there without eating and they were not busy. The waitress/server we had was so rude she got our drinks wrong and when we said we were ready to order food she told us we were to have to wait. We left without eating paid for our drinks and left.
Stayed 4 nights in Oct 2020

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