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Hotel Atitlán

3.5 star property
Comfortable lakefront hotel, a short walk to Lake Atitlán
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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hotel Atitlán

Outdoor pool, sun loungers
Front of property
Deluxe Double Room, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; international cuisine
Family Suite, Garden View | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

9.0

Wonderful

Popular amenities

  • Bar
    BarBar
  • Hot Tub
    Hot TubHot Tub
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Hotel is beautiful people are great but the hotel restaurant is just ok
Luis
Jul 24, 2024
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About the neighborhood

Map
Finca San Buenaventura, Panajachel, Solola, 7010

What's nearby

  • Multiple Use Area Lake Atitlan Basin - 1 min walk
  • Lake Atitlán - 2 min walk
  • Casa Cakchiquel Arts Center - 6 min walk
  • Church of Saint Francis - 15 min walk
  • Panajachel Municipal Market - 16 min walk

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 111 min drive

Restaurants

  • ‪The Little Spoon - ‬6 min walk
  • ‪Sunset Bar - ‬8 min walk
  • ‪Valentino's Steak House - ‬6 min walk
  • ‪Restaurante el chaparral - ‬1 min walk
  • Pollo Campero Panajachel

About this property

Hotel Atitlán

Hotel by the lake
At Hotel Atitlán, you can look forward to a garden, dry cleaning/laundry services, and a bar. Active travelers can enjoy scuba diving, hiking/biking, and motor boating at this hotel. For some rest and relaxation, visit the spa tub. The on-site international cuisine restaurant, Restaurante Atitlan, offers breakfast, lunch, and dinner. Enjoy onsite activities like fishing, kayaking, and horseback riding. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
  • A 24-hour front desk, concierge services, and 1 meeting room
  • A banquet hall, a computer station, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 62 rooms offer comforts such as premium bedding, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 3:00 PM on request
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 24 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Atitlan

Things to do

  • Boat tours
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Scuba diving
  • Spa tub
  • Ziplining

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24 for adults and USD 15 for children
  • Airport shuttle fee: USD 150 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Atitlan Hotel
Atitlan Panajachel
Hotel Atitlan
Hotel Atitlan Panajachel
Atitlan Hotel Panajachel
Hotel Atitlan Panajachel, Guatemala - Lake Atitlan
Hotel Atitlán Panajachel
Atitlán Panajachel
Hotel Atitlán Hotel
Hotel Atitlán Panajachel
Hotel Atitlán Hotel Panajachel

Frequently asked questions

Does Hotel Atitlán have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Atitlán?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Atitlán on Aug 11, 2024 start from $214.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Atitlán pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Atitlán?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Atitlán?

Check-out is at 11 AM.

Does Hotel Atitlán provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–3 PM on request. A fee of USD 150 per vehicle applies.

Where is Hotel Atitlán located?

Situated on a lake, this hotel is steps from Multiple Use Area Lake Atitlan Basin and Lake Atitlán. Azul Maya Archaeological Museum and Casa Cakchiquel Arts Center are also within 10 minutes.

Hotel Atitlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 536 reviews" "
Rating 8 - Good. 117 out of 536 reviews" "
Rating 6 - Okay. 46 out of 536 reviews" "
Rating 4 - Poor. 8 out of 536 reviews" "
Rating 2 - Terrible. 17 out of 536 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful people are great but the hotel restaurant is just ok
Stayed 3 nights in Jul 2024

10/10 Excellent

sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of the lake!!! Great staff!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Excellent service and attentiveness.
Stayed 2 nights in Jul 2024

4/10 Poor

jieun

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view. But there was no water, coffee or tea. There are so many dirty birds around dining table. The price of meal was terrible comparing to quality.
Stayed 2 nights in Jun 2024

8/10 Good

Flavio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: garden and landscape, lake view, staff with the exception of the reception lady who gave us wrong information about the rooms. Did not like having caged birds, does not go with the beautiful place and seems cruel for the pleasure of some tourists. Julio, a staff member was exceptionally helpful.
Stayed 2 nights in Jun 2024

4/10 Poor

Luis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except the dinner was very bad experience service was bad, food overpriced and not good for that price , customer service was very bad
Stayed 1 night in Jun 2024

10/10 Excellent

Ruth, Encinitas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Jun 2024

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional. Hotel Atitlan has some of the most beautiful gardens and landscapes I have seen. We will be back.1
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds/gardens and the nicest hotel in all of Guatemala.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place . Quiet and easy . Will come back.
Stayed 1 night in Jun 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, super clean and the food at the restaurant was amazing. Will definitely be staying here again in the future.

6/10 Okay

Alexandra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
We didnt have hot water and the vent we got didnt really helped.
Stayed 1 night in May 2024

6/10 Okay

John

Liked: Cleanliness
For reference - I stayed at this hotel May 5-9 2024 My initial experience checking in and looking at the property of Hotel Atitlan was extremely positive and I was excited about staying here. Unfortunately after getting settled in I was quite underwhelmed with the hotel and accommodations which I had expected to be 4 star as marketed. Below are the pros and cons of my experience. Pros - Professional staff and with broken English but easy enough to communicate - Great view of the mountains and gardens - Poos and hot tub were fun to hangout at Cons - NO WIFI IN ANY ROOM - for me, as I was here and also still trying to get some work done this was a major issue. - Restaurant was overpriced and mediocre at best - better food can actually be found in town or we were going to other hotels that were less expensive but had a better menu and cook - No A/C in any room - during the evening and morning this was fine but expect to be quite hot during the day - Be ready to be price gouged - it's $150 to get a boat ride from the hotel - a 5 minute tuc tuc to the port and it's 35Q ($5). This also applies at the restaurant for food and drinks which I found incredibly expensive compared to what I was paying at the Porta in Antigua. - No ATM on-site Overall, I expected more. My recommendation is to shop around, there's better value and quality to be found in other resorts / hotels in the area.
Stayed 3 nights in May 2024

10/10 Excellent

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and gardens are gorgeous! The only thing is there’s no AC in the rooms so it can get a little warm at night, other than that it’s great!
Stayed 4 nights in May 2024

10/10 Excellent

Eyra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden and the pool are were stunning
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was the water in the shower was not hot enough.
Stayed 1 night in May 2024

10/10 Excellent

Aleda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Beautiful, magical with garden view. Huge corner room with large patio. The Hotel is like a museum with variety of antiques and art work. Nice buffet breakfast. Lovely dining area with pool and volcano view. Very relaxing wirh Bossa Nova type music.
Stayed 2 nights in Mar 2024

4/10 Poor

Sabrina

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Sinan Celik

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jason R Van

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, pretty, and quiet.
Stayed 2 nights in Apr 2024

10/10 Excellent

rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel and its right next to a lively bar.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nidya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it especially that my one year old son enjoyed running in the beautiful garden and other outdoor areas. The food was also amazing. Will definitely come back.
Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Onsite Restaurant & Bar
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5