Sortis Hotel, Spa & Casino, Autograph Collection

Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Sortis Hotel, Spa & Casino, Autograph Collection

Sortis Hotel, Spa & Casino, Autograph Collection

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama

Explore the area

  • Popular LocationBingo 903 min walk
  • Popular LocationVia Espana11 min walk
  • Popular LocationAvenida Balboa14 min walk
  • AirportPanama City (PTY-Tocumen Intl.)16 min drive

Choose dates to view prices

About this area

Panama City

In the city center and near a metro station, Sortis Hotel, Spa & Casino, Autograph Collection is in an area with good airport proximity. National Shrine of the Heart of Mary and Iglesia del Carmen are local landmarks, and some of the area's activities can be experienced at Panama Audubon Society and El Peñón. Museum of Natural Science and Explore Museum are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Bingo 90 - 3 min walk
  • Via Espana - 11 min walk
  • Avenida Balboa - 14 min walk
  • Uruguay Street - 17 min walk
  • Multiplaza Pacific Mall - 19 min walk

Getting around

  • Vía Argentina - 5 min walk
  • Panama City Passenger Station - 17 min drive
  • Tocumen Intl. Airport (PTY) - 16 min drive

Restaurants

  • Il Tula Restaurant — 1 min walk
  • Sotis Market — 1 min walk
  • Napoli — 3 min walk
  • Gelato & Co — 3 min walk
  • Makoto — 5 min walk

About this property

Sortis Hotel, Spa & Casino, Autograph Collection

Luxury Panama City hotel in Obarrio with 5 restaurants
Along with 5 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. All 391 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include room service and rainfall showerheads.
Sortis Hotel, Spa & Casino, Autograph Collection offers 391 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (USD 10 per day)
  • Secured covered valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 20.00-30.00 per person
  • 5 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (14155 square feet of space)
  • Meeting rooms - 25

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 10 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 30 casino gaming tables
  • 80 casino slot machines
  • Bingo
  • Casino (4306 square feet of space)
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 46-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Champagne service

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20.00 and USD 30.00 per person (approximately)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel, Spa & Casino, Autograph Collection Hotel
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel, Spa & Casino, Autograph Collection Panama City

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 297 out of 513 reviews
5 - Excellent 58%
Rating 4 - Good. 133 out of 513 reviews
4 - Good 26%
Rating 3 - Okay. 32 out of 513 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 513 reviews
2 - Poor 4%
Rating 1 - Terrible. 28 out of 513 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The bathroom setup was good and smart tv even better, availability of room service and/or ice
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, encantado con este hotel. Soy amante del cafe y tiene maquina Nespresso en la habitacion. La decoracion esta impecable, la cama super comoda, el baño bien diseñado. La gente es espectacular, la atencion es increible, te hacen sentir en casa. Kudos para Itzel en recepcion, ella y Alejandra me hicieron sentir en casa. Los meseros del restaurante para tomar desayuno tienen una super energia. Muy buenas vacaciones, pronto regresare.
Stayed 3 nights in Sep 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean and spotless. Staff friendly, Jose at Manabi restaurant every morning he is an amazing hostess, the best carismático, perfect fix for the job. Great personality and ambiance around the lobby bar and the restaurants in the lobby Wow hands down for the Italian restaurant, food and customer service off the charts. Thank you Panama for all the love, will see u soon!
Stayed 5 nights in Sep 2021