Panna Maria Vacations from $198

We love The Kendall!

I would have given 5 stars — the hotel itself was great and in a perfect location. We arrived around 2:30 PM, thinking we might be a bit early. The staff informed us that our room wasn’t ready and that it could take a couple of hours. When I asked why that was the case, given that I had booked well in advance, the front desk agent got a bit snappy. Only after I asked if there were any other available rooms did she even check, and then said I’d have to pay extra. When I asked her to make a note that I wasn’t able to check in to my room on time (for Expedia), the manager overheard and immediately stepped in. He confirmed there would be no extra charge and personally got us a room but took around 20 mins of what ever the system issue they were having I also noticed other receptionists helping guests with similar issues, offering them different rooms and even $10 gift cards, without the guests having to ask — and I’m supposed to have VIP status through Expedia. Didnt question it since i don't like confrontation and i am with a pregnant wife a 4 year old. That said, I’m thankful the manager resolved everything quickly. The room was great, and we even got a king bed, which wasn’t available during booking which is what i wanted it. The location is fantastic — right by Main Street shopping and very walkable.

Rooms are spacious with balcony/porch. Scenic views from room and around the property. But room really needs good upgrades, old leaking faucets. Room service is not great, we requested for coffee cups/tooth brush, we got them after almost an hour.

Great price, great location. Restaurant and coffee shop had delicious food and drinks.

It was clean but breakfast was too croweded and the staff could not keep up