Pantin Castle Hotels

"Great spot"

"This was my third time staying at this hotel and most likely the last. The room I got smelled really bad, I tried to call the front desk but was connected to an AI operator. After taking my luggage and heading down to the receptionist, I was given a new room. It had the same horrible smell. I spent the night there but cancelled my future reservation. Maybe not all rooms have this problem, but I’m not willing to risk it. The check in process was smooth and the receptionists were quick and competent."

"Nil."

"The food in the restaurant was undercooked well done hamburger that was supposed to be medium well was still raw in the Center….gross. The breakfast buffet food that was supposed to be hot was cold. No air movement in the rooms. Windows don’t open and AC isn’t turned on, so fans don’t even work."

"Great view"

"This was our first time at this hotel and our stay was excellent. The hotel is fabulous and the Decor is beautiful. The hotel is immaculate throughout and our spacious room was spotless. The hotel is very well staffed and each member was polite and helpful. The breakfast was plentiful and full of delicious choices. The breakfast room was spotless and spacious. As a wheelchair user I found the hotel to be very accessible and the staff very helpful. Likewise my room was very accessible. I couldn't fault this beautiful hotel and I would highly recommend it."

"It’s okay "

"M.Kela le portier, un monsieur très gentil, serviable, "

"I really want to give this place a great rating, but unfortunately I can't. The staff was so friendly and accommodating. We felt very welcomed. However, the room was so small. There was no air conditioning. One of our beds leaned to the right. They did not have ice, although they have an ice machine, and the breakfast was not very good. We also had bugs in our bathroom. The wifi was spotty, and the hotel was really not within walking distance to the main tourist attractions as we thought. Sorry Hotel Roubaix, but thank you for the welcome."