Address: 400 W 42nd Street, New York, NY, 10036, US
Location: Manhattan
Star rating: 3/5
Guest rating: 9.2/10 (6339 reviews)
Review: Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks, by Birkaran Singh, August 15, 2024, rated 10/10 Excellent
Review: Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!, by Kathleen, May 16, 2025, rated 10/10 Excellent
Review: We have been to New York City many many times over the years. This hotel was our very favorite overall. We stayed at fancier ones. We’ve stayed at National chains. The personal care and attention you get from everyone at Hotel Scherman has been unsurpassed. While my husband would have preferred bacon and eggs biscuits and gravy for breakfast, the kids and I were very happy with the complementary continental breakfast. The walk ability to Broadway shows and Times Square was wonderful. We never..., by Joni, July 27, 2024, rated 10/10 Excellent
Review: This was an amazing place to stay. EVERYONE is friendly. The room is clean. The bed is huge and comfortable. The air gets so cold. The rooftop bar has BEAUTIFUL views of the city. The location is perfect. You're so close to EVERYTHING! The staff is knowledgeable and happy to help. The atmosphere is so chill. It's a nice, quiet stay compared to the hustle and bustle of the city. I love the atmosphere. Would definitely stay again. Also. The rooms are SO quiet. We were right next to the elevator,..., by Emilie, October 9, 2024, rated 10/10 Excellent
Review: I really enjoyed my stay. If you're looking for a quiet place - this is not it, though. You can hear the street noise. It's New York, after all. Just mentioning this as I noticed it, but quickly got used to it. The location is great. Near subways, restaurants, Broadway. Almost everything is walking distance away. The room is good and a welcome respite from the busy-ness of the city, but we didn't spend much time in it, because there is just way too much to see and do and too little time., by Frans, August 4, 2025, rated 10/10 Excellent
Review: Excellent breakfast with many hot and cold options. Large dining area and staff kept buffet area very clean, fresh and filled. Excellent location near many sites including Central Park. Will stay here again., by Diane, September 5, 2026, rated 10/10 Excellent
Review: Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel., by Jason, February 3, 2025, rated 10/10 Excellent
Review: I stay here every time I am in NYC and I really enjoy my experience. Staff members are welcoming, the property is great. They offer lots of things that other hotels do not offer: from free breakfast, to evening wine. They are extremely attentive. The room are comfortable and nicely furnished. It is also very quiet while being in the heart of mid-town., by Silvia, August 5, 2024, rated 10/10 Excellent
Review: I stayed here recently with my husband and daughters and it was perfect! The staff was friendly and helpful, the room was clean and comfortable and the location was absolutely perfect! They had even upgraded us to a suite!! We had absolutely no complaints and will be staying here again on our next visit!, by Melissa, October 21, 2024, rated 10/10 Excellent
Review: We received a warm welcome upon arrival and were checked in quickly. The rooms, though small, are smartly designed. Bulky luggage can be stowed on the roll-out shelf under the bed, and the bedside table has a slide-out shelf to accommodate your laptop. Even though you're in midtown, the hotel's updated windows help block annoying street noise. The funky design elements are amusing, and the overall cleanliness of this hotel is the cherry on top., by Margaret, November 20, 2024, rated 10/10 Excellent
Review: The staff took great care of us. They stored our luggage and were very generous with getting in and out of our luggage when we needed. They helped us find a good restaurant to eat. We were only in the city for overnight. The staff is genuine. The room was very small but nice. It is also New York City so a small room is ok. The room was clean., by Julie, November 13, 2024, rated 10/10 Excellent
Review: The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink, by Kelly, January 3, 2025, rated 10/10 Excellent
Review: Great spot for a first time trip to NYC, was close to everything and the hotel was amazing from top to bottom. Couldn't have asked for a better stay., by charles, June 15, 2025, rated 10/10 Excellent
