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View from Room
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
View from Room

Guest reviews

4.7/5 Exceptional
1,518 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationTimes Square3 min walk
Popular LocationRadio City Music Hall6 min walk
Popular LocationBroadway6 min walk
AirportNew York, NY (JFK-John F. Kennedy Intl.)35 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 151 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, City View (High floor)

    4.5/5 guest room rating

    Room amenities

    • 147 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, City View (High floor)

About this area

New York

Located in New York's Midtown neighborhood, citizenM New York Times Square is in the city center and near a metro station. Broadway Theatre and Gershwin Theater are cultural highlights, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. Check out an event or a game at Madison Square Garden, and consider making time for American Dream Meadowlands, a top attraction not to be missed. Our guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: 49th St. Station is 5 minutes by foot and 50 St. Station (Broadway) is 5 minutes.

Visit our New York travel guide
Map
Popular Location

What's nearby

  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk
  • Broadway - 6 min walk
  • Rockefeller Center - 7 min walk
  • Museum of Modern Art - 10 min walk

Getting around

  • 49th St. Station - 5 min walk
  • New York W 32nd St. Station - 19 min walk
  • John F. Kennedy Intl. Airport (JFK) - 35 min drive

Restaurants

  • CanteenM grab and go — 1 min walk
  • CloudM — 1 min walk
  • Ellen's Stardust Diner - 2 min walk
  • Gallaghers Steakhouse - 3 min walk
  • Blue Fin - 4 min walk
Questions about this property?Find answers

About this property

citizenM New York Times Square

4-star New York hotel in Midtown, walk to Broadway Theatre
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 230 soundproofed rooms feature free WiFi and tablet computers. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include premium bedding and rainfall showerheads.
CitizenM New York Times Square offers 230 air-conditioned accommodations with tablet computers and laptop-compatible safes. Beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Parking nearby: USD 45 per day

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: USD 9.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch Smart TV
  • Digital channels
  • Tablet computer

Food and drink

  • Free bottled water

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 9.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Nearby parking fee: USD 45 per day
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast, lunch, and dinner
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
A car is not required for transportation to and from this property

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Can I cancel my reservation for free at citizenM New York Times Square and receive a full refund?
Yes, citizenM New York Times Square offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM New York Times Square cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at citizenM New York Times Square?
As of Aug 7, 2020, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on Aug 16, 2020 start from $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at citizenM New York Times Square?
Check-in is from 2:00 PM–anytime.
What time is check-out at this hotel?
Check-out is at 11 AM. Late check-out is available for USD 69 (subject to availability).
Where is this hotel located?
Located in Midtown, this boutique hotel is steps from Ambassador Theatre, Gershwin Theater, and Winter Garden Theatre. Broadway Theatre and Times Square are also within 5 minutes. 49th St. Station and 50 St. Station (Broadway) are within a 5-minute walk.

Guest reviews

Overall score and ratings for citizenM New York Times Square

4.7
Exceptional
5 - Excellent
1,192
4 - Good
265
3 - Okay
39
2 - Mediocre
15
1 - Poor
7
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Aug 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Aug 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This is a nice property that is clean with friendly staff. However, I found the decor and concept a little over the top, like they are trying a little too hard to be cool. Maybe I'm getting old (at 41), but it's very M for millennial (they told me the M stands for "me"). I'd stay here in a pinch again, but not because the hotel spoke to "me."

    Stayed 1 night in Jun 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 3 nights in May 2020