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citizenM New York Times Square
4.0 star property

Upscale boutique hotel, a short walk to Broadway

Choose dates to view prices

your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for citizenM New York Times Square

Bar (on property)
Building design
King Room - City View | View from room
Bar (on property)
Fitness facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

    • BarBar
    • Breakfast availableBreakfast available
    • GymGym
    • Air conditioningAir conditioning
    • 24/7 front desk24/7 front desk
    • Free WiFiFree WiFi
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Room options

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

Premium bedding, pillowtop beds, in-room safe, desk

King Room - City View

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
$169 per night
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About the neighborhood

Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk
  • Times Square - 3 min walk
  • Rockefeller Center - 9 min walk
  • Grand Central Terminal - 19 min walk
  • Manhattan Cruise Terminal - 20 min walk

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Toloache - ‬1 min walk

About this property

citizenM New York Times Square

Upscale boutique hotel near Broadway
A short walk from Radio City Music Hall and Rockefeller Center, citizenM New York Times Square provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, an elevator, and coworking spaces
  • A water dispenser, a TV in the lobby, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 230 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Smart TVs with digital channels
  • Wardrobes/closets, tablet computers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • Smart TV with digital channels
  • Tablet computer

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's citizenM mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Is citizenM New York Times Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM New York Times Square?

As of Sep 1, 2024, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on Sep 2, 2024 start from $209.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM New York Times Square?

This property doesn't offer parking.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM New York Times Square?

Check-out is at 11 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM New York Times Square located?

Located in Manhattan, this boutique hotel is within a 5-minute walk of Broadway and Times Square. Radio City Music Hall and Rockefeller Center are also within 10 minutes. 50 St. Station (Broadway) and 50 St. Station (8th Av.) are within a 2-minute walk.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 797 out of 1120 reviews" "
Rating 8 - Good. 227 out of 1120 reviews" "
Rating 6 - Okay. 53 out of 1120 reviews" "
Rating 4 - Poor. 26 out of 1120 reviews" "
Rating 2 - Terrible. 17 out of 1120 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Remilyn

Stayed 4 nights in Aug 2024

10/10 Excellent

Amin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around the stay was great, Clean and convenient to many major spots. Will definitely stay again. There will always be strange people around areas but that doesn’t take away from the hotel being a great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of times square and steps away from the subway to get around. Staff were friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Héctor

Traveled with family and small children
Liked: Amenities
Simply the best
Stayed 6 nights in Aug 2024

10/10 Excellent

Xiuling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say I love this hotel mattress very much, so comfortable, even much better then I have at home. The room is a bit small but I slept very good every night. I like check in /out so easy without contact and save time. Location is very convenient, it close to Subway and most places. Many restaurants around, I like every detailed corner design. It looks like a moving home. Staff are very friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice !!! Property was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 3 nights in Aug 2024

10/10 Excellent

Allie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel with friendly staff in a good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jaryel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved and it was my second stay! It’s safe which Is definitely great to know
Stayed 3 nights in Aug 2024

8/10 Good

Naresh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall expression was good
Stayed 4 nights in Aug 2024

10/10 Excellent

MIGUEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience. Value
Stayed 3 nights in Aug 2024

6/10 Okay

Marcella

Traveled with family
Liked: Cleanliness, staff & service
Room was too small for 2 people. Using the iPad for TV, lights, etc is good for some, but older non-technical people would be challenged.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Negron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience, awesome location and very clean
Stayed 4 nights in Aug 2024

10/10 Excellent

jennifer

Liked: Property conditions & facilities
This hotel was so great! I loved the lobby, so many fun seating areas and outside area. The customers were super helpful. The room was so comfortable and clean. I’ll be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Plinio

Stayed 1 night in Aug 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

ROBERT

Liked: Amenities
Friendly staff, central location.. bit noisy but not bad.. gym is very simple but it is such a convenient location
Stayed 3 nights in Aug 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 7 nights in Aug 2024

6/10 Okay

Alannah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. The rooms are clean and very come with an iPad that controls lights, temperature and tv. Only downside is the room is very small and the shower space is tiny
Stayed 3 nights in Jul 2024

10/10 Excellent

Kerrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot for a quick getaway.
Stayed 1 night in Aug 2024

10/10 Excellent

Daisuke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was some construction going on outside, but once you entered the doors, none of that was noticeable due to the friendly staff, eccentric decor & just all around amazing travelers. This is our 2nd time here & 2nd anniversary stay. I love being far from the heavy influx of tourists, yet closer to Brooklyn & China town area. There is just something special about this place.
Stayed 4 nights in Aug 2024

General hotel information

Reasons to Book
Spacious Rooms & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0